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Printer Doctor
Printer Doctor, Sr. Printer Technician
Category: Printers
Satisfied Customers: 390
Experience:  10,000+ hrs direct troubleshoot, repair and rebuilding hp, Lexmark/Dell inkjet and laser printers
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We have a Brothers LC 61 Printer and the black ink is not printing.

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We have a Brothers LC 61 Printer and the black ink is not printing. Please help!

Printer Doctor :

Hi there. The Printer Doctor is in and ready to help you!

If there is sufficient ink in the tank, you likely have clogged printheads in the black nozzles. Try running a printhead cleaning function as directed on the printer itself via the control panel on the printer. Run it a few times. If no improvement, try a new black cartridge. If you have the same problem with a different new cart, then the nozzles in the printhead for black have clogged to the point you will need to have an authorized Brother service center clean or install a new printhead.

Customer:

Yes, I installed a new black cartridge and ran two tests, but no improvement.

Customer:

I have just tried another test run, but to no avail. I will take your advice and take the printer to Best Buy and ask the Geek Squad to investigate. Thanks for your assistance.

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