Printer Repair Questions? Ask IT Technicians for Answers ASAP
Try going into the printer properties and make sure the paper type is NOT set to HP Brand! That causes this error alot! If it doesnt work, let me know and I will research it for you!
This is a generic error message instead of a "carriage jam" error. If the above doesnt work, open all doors, checking for any scraps of paper that may block the stack of paper that is inserted. (Since it seems you can print one page at a time) Also clean the rollers, They will tend to not pull the paper if they are dirty, resulting in the above error.
I have done all of the above...
OK, lets try this...
Now it wont print at all- I am shutting it down and restarting\
If you load one page at a time, does it print OK?