Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, This is Michelle and i will be assisting you
you can make the settings on your computer in the printer settings to print only black and white
however, the printer would still use some ink though very less from color cartridges as well
thus if the color cartridges are totally empty then it would not be able to give a black print
however, if ink level of colo cartridge is low you may try giving a black print by trying the below steps
open the document that you wish to print
Under Print Options, select Black/Grayscale and click OK.
once done try a print
if however the print does not come out then the color cartrdiges are totally empty and then the opnly way to take a print whetehr color or black and white would be to replace the empty cartrdiges with new ones.
let me know if you have any questions
please click Accept if your question has been answered