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Model MP 560 # XXXXX 12630 Purchased 29 .12 2009 Have been trying…

Model MP 560 # XXXXX...
Model MP 560 # XXXXX 12630 Purchased 29 .12 2009 Have been trying to print pictures from computer and found yellow not working. Changed yellow. Still not working . Changed all cartridges. Still not working yellow not printing. have cleaned head three times yesterday and still not working.. Please HELP. Best regards Eddie
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Answered in 51 minutes by:
3/8/2012
MrComputer2010
MrComputer2010, Technician
Category: Printers
Satisfied Customers: 425
Experience: 15+ Years Working with computers and printers
Verified

MrComputer2010 :

Hello and thank you for choosing JustAnswer.com

MrComputer2010 :

I see that your yellow is not printing in your printer, even after changing the cartridge and performing a head cleaning several times.

MrComputer2010 :

This can happen if your print head is severely clogged.

MrComputer2010 :

99.9% of the time this is resolved after replacing the print head. It is advisable to replace the print head after 2 years anyway.

MrComputer2010 :

The part number for your print head is QY6-0073

MrComputer2010 :

Here is a link on Amazon to where you can buy a new one.

MrComputer2010 :

Thank you for choosing JustAnswer.com! Please be sure to click Accept before leaving. ;)

MrComputer2010
MrComputer2010, Technician
Category: Printers
Satisfied Customers: 425
Experience: 15+ Years Working with computers and printers
Verified
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MrComputer2010
MrComputer2010, Technician
Category: Printers
Satisfied Customers: 425
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