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It has an error code 6500 and said to release the scanner
It has an error code 6500 and said to release the scanner lock switch, but I don't know where the switch is … read more
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My Canon MP800 won't work. It constantly gives an error message
My Canon MP800 won't work. It constantly gives an error message saying I should release the scanner switch and power off. I've done this many times to no effect. I've also tried reinstalling the drive… read more
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I unlocked the scanner lock switch and then pressed the on/off
I unlocked the scanner lock switch and then pressed the on/off switch and still get the error message to release the scanner lock switch.… read more
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I have a PIXMA MP810 all-on-one printer that is 5 1/2 years
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My MP 960 shows, Error 5020 and says to Release the scanner
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Ive got an iMac with OS X 10.5.8, teamed with a Canon Pixma
I've got an iMac with OS X 10.5.8, teamed with a Canon Pixma MP830 printer, which was working well. However, now when we switch on the printer we get an error message "Release the scanner lock switch,… read more
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I have an MP830 and have the following error message Release
I have an MP830 and have the following error message Release the scanner lock switch and turn the power off and then back on. I have done this multiple times and still receive the same error message.… read more
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I'm having a problem with my CanonMP810. The screen says:
I'm having a problem with my CanonMP810. The screen says: Error - 5020 Release the Scanner Lock switch and turn the power off and back on. I can't find the Scanner Lock.… read more
Sowrav D.
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I have Canon printer mp810...there is an error 5020..says
I have Canon printer mp810...there is an error 5020..says release the scanner lock switch and turn the powere off and back on... question where is the scanner lock switch?… read more
networkwiz
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The lock switch on my DR-2020U is off. In other words - the
The lock switch on my DR-2020U is off. In other words - the scanner is UNLOCKED, yet an error message to "release the lock switch" appears before and after every use. I NEVER turn on the lock switch. … read more
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Where is the scanner lock on the Cannon mp960 printer I am
Where is the scanner lock on the Cannon mp960 printer? I am getting an error code of 5020 that says "Release the scanner lock switch and turn the power off and back on." Where is the scanner lock? Thi… read more
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I have Purchased new a CanoScan LiDE 210 Scanner. I keep getting
I have Purchased new a CanoScan LiDE 210 Scanner. I keep getting the signal "Release lock switch - detach USB cable and reconnect". The lock switch is released and I have derached the USB cable and re… read more
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I just purchased a Canon Canoscan LiDE 210 scanner, and I released
I just purchased a Canon Canoscan LiDE 210 scanner, and I released the lock switch and set it to unlock then plugged the cable into the back of thescanner, but it keeps coming up with an error message… read more
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have error message that states release the scanner lock switch
have error message that states "release the scanner lock switch and turn off and back on" where is the scanner lock located?… read more
Simit
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I got a message #5020 on my MP980 printer to release the
I got a message #5020 on my MP980 printer to release the scanner lock switch and turn the power off and back on. My problems is I don't know where the scanner switch is and have never used it. Please … read more
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I have a Canon MP960 printer that worked perfectly well yesterday.
I have a Canon MP960 printer that worked perfectly well yesterday. Today, it does not turn on. It is plugged in. I have tested the electrical outlet and it is working fine. Do you have any suggestions… read more
Sowrav D.
Sowrav D.
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I have a Canon Pixma MP810. Have Error 5020 - Release the
I have a Canon Pixma MP810. Have Error 5020 - ' Release the scanner lock switch and turn the power off and back on'. Not succeeding. Any suggestions.… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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