Printers

Printer repair questions? Ask IT technicians for answers ASAP

Connect one-on-one with {0} who will answer your question

Related Printers Questions
The print cartridges are stuck. ENVY5540. On !st No on
The print cartridges are stuck JA: What's the model of your printer? Customer: ENVY5540 JA: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
739 satisfied customers
My MX860 cannon printer is showing error 5C20 and tells me
My MX860 cannon printer is showing error 5C20 and tells me to turn of the power and restart. I have done this and nothing changes.… read more
Sowrav D.
Sowrav D.
Engineer
Bachelor's Degree
3,147 satisfied customers
just put in a tri color cartridge, it will not print align
just put in a tri color cartridge, it will not print align page. keeps saying carriage jam, clear jam. also just sits there and keeps clicking/clanging what can I do… read more
Sowrav D.
Sowrav D.
Engineer
Bachelor's Degree
3,147 satisfied customers
Hi we have a HP officejet pre 8500A cannot get to print. It
Hi we have a HP officejet pre 8500A cannot get to print. It keeps making a awful click sound when it's trying to print. We've tried everything basic. I looked under where a white belt goes across and … read more
Mary
Mary
Digital Printing Consultant
Master's Degree
221 satisfied customers
Im getting this error message: The cartridge cradle cannot
I'm getting this error message: The cartridge cradle cannot move. Turn printer off and check for a paper jam. I've done this. There is no paper jam. On the printer display it says to open the print ca… read more
tekbabe
tekbabe
Technical Support Coordinator
Associate Degree
290 satisfied customers
We have an HP C5280 printer, scanner, copier about 2 years
We have an HP C5280 printer, scanner, copier about 2 years old (well out of warranty). The other day it gave us an error message about a paper jam. We couldn't find a paper jam, pushed okay, then it s… read more
Sowrav D.
Sowrav D.
Engineer
Bachelor's Degree
3,147 satisfied customers
I have an HP Officejet Pro 8500. I bought it through your
I have an HP Officejet Pro 8500. I bought it through your replacement program for an All-in-One that had a broken plastic part that could not be replaced. The 8500 did not come with an operator's manu… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,231 satisfied customers
MY HP 7960 photo printer has paper jam under paper feed. How
MY HP 7960 photo printer has paper jam under paper feed. How to remove it? I can see it but can't get to it. Is there a way to get under paper feed?b Thanks Genevieve… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I have a HP Office Pro 8500 printer connected to a IMac. yesterday
I have a HP Office Pro 8500 printer connected to a IMac. yesterday I attempted to print a document and got an error message on the printer "carriage stall. Print cartridge cradle cannot move. Open Pri… read more
Dustin
Dustin
Support Technician
8,074 satisfied customers
I need help with my HP officejet Pro 8500 printer all in one.
I need help with my HP officejet Pro 8500 printer all in one. I am following the on-line solutons and can't see to clear the problem. The message is "the cartridge cradle can not move please trun down… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
HP Officejet Pro 8500 wireless will not print. Message on screen
HP Officejet Pro 8500 wireless will not print. Message on screen says, "Open print-carriage access door, clear jam, press ok." Do not know where "print-carriage" door is. Printer makes a "clicking" no… read more
Louie
Louie
Owner
Industrial Technologist
107 satisfied customers
I have a Kodak 3250 all-in-one-printer. The black ink cartridge
I have a Kodak 3250 all-in-one-printer. The black ink cartridge needs replacing, but when I open the printer access door the printhead carriage is jammed to the left and won't return to the centre to … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
My carriage keeps stalling. At first it wanted the ink cleaned
My carriage keeps stalling. At first it wanted the ink cleaned off of it. Now it won't move at all. How does one clean the print cartridge cradle? This is a HP Officejet J4550 All-in-One printer.… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I have a HP OfficeJet Pro 8500 Premier printer. While printing
I have a HP OfficeJet Pro 8500 Premier printer. While printing multiple pages the printer printed 1/2 of one of the pages and a message appeared "clear paper jam, hten press OK". Well I took off the r… read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
233 satisfied customers
I have an HP Officejet 8500 Wireless. It has been absolutely
I have an HP Officejet 8500 Wireless. It has been absolutely flawless since March 2009. Today it stopped working and the following is on the screen: "Open the print cartridge access door, clear the ja… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
my hp deskjet 3740 jammed when printing labels. I removed
my hp deskjet 3740 jammed when printing labels. I removed the paper, but the light kept flashing--unplugged printer, then re-connected--light is constant, however it will not print. Doesn't appear tha… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor's Degree
755 satisfied customers
I have an HP Photosmart c4480 printer, It will not let me do
I have an HP Photosmart c4480 printer, It will not let me do anything because it continually says Paper Jam! We checked the paper and there is no jam! It does not alloww paper to feed to catch the rol… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I have a new (2wks old) officejet pro 8500 a909g all in one
I have a new (2wks old) officejet pro 8500 a909g all in one that stopped working because of a "carriage jam". The carriage moves and I have found no paper to clear. Also, when I turn it off and start … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,023 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,573 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Md. Sadique

Md. Sadique

Engineer

1,517 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Sudipto

Sudipto

Engineer

1,281 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x