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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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my Cannon printer Pixma MG6120 indicated a paper jam. I fixed

Customer Question

my Cannon printer Pixma MG6120 indicated a paper jam. I fixed this and it now prints gibberish ans rolls paper in & out. What's up?

Pinky
Submitted: 5 years ago.
Category: Printers
Expert:  Sowrav D. replied 5 years ago.
Hi,
Welcome to Just Answer ,My name isXXXXX will try to help you..

Are you trying to print something from the PC?
Customer: replied 5 years ago.
Yes
Expert:  Sowrav D. replied 5 years ago.
Please follow the steps below to hard reset the printer and let me know the result.

1.Remove all the cables from the printer.

2.Wait for 10 mins.

3.Connect all the cables and try to power on the printer.