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sandy, Engineer
Category: Printers
Satisfied Customers: 6175
Experience:, 7+ years of experience
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How do I change the password (wireless network security key)

Customer Question

How do I change the password (wireless network security key) on my printer?
Submitted: 5 years ago.
Category: Printers
Expert:  sandy replied 5 years ago.
Hello My Friend,

Welcome to Just My name is XXXXX XXXXX I am a Microsoft- Certified Technician and will assist you today.

Please tell me about the make of the router? linksys, netgear, belkin?

Customer: replied 5 years ago.
I don't even know enough to answer your questions. Please cancel my question and do not charge my account. I'll just call quest and change the password XXXXX Thanks anyway.
Expert:  sandy replied 5 years ago.
sandy and 4 other Printers Specialists are ready to help you
Customer: replied 5 years ago.
You keep saying I've received my answer but the only thing you communicated was that you needed more info - how is that considered an answer? I am very disappointed in this service. Please email me that you have not charged my credit card.
Expert:  sandy replied 5 years ago.
I apologize for the inconvenience caused to you.

If you have the new wireless security key,

Please go to the printer console or screen settings. Choose Network/wireless settings and it will show the list of the wireless networks. Please choose your wireless network and connect to it. If it asks for any key, please enter the security key or network key if you have set it up on the router.