How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Handy--Andy Your Own Question
Handy--Andy, Technical
Category: Printers
Satisfied Customers: 1025
Experience:  Helpdesk
Type Your Printers Question Here...
Handy--Andy is online now
A new question is answered every 9 seconds

HP Officejet 6000 Printer not printing with black ink despite

Resolved Question:

HP Officejet 6000 Printer not printing with black ink despite changine the cartridge
Submitted: 5 years ago.
Category: Printers
Expert:  Handy--Andy replied 5 years ago.
Hello my name is Andy
I will deal with your issue as best as I can.
JustAnswer is the largest paid online Expert answers marketplace

The most likely cause of this is the print head.
This may solve your current issue:-

Most printers have a cleaning routine where you tell the printer to go through a cleaning cycle. This will be a program on your computer or a button on the printer itself. A number of these cleanings can take care of a clogged print head.

If not then please try the following:-

1 With the printer power on please open the cover and wait for the carriage to appear.
2 Unplug the printer from the mains and carefully slide the carriage to gain access to the print cartridges and remove them.
3 With a damp cloth or ear bud clean the print head. (isopropyl achohol with water works best)
4 Leave for 5 minutes and put the cartridges back in.
5 How are the print now?

If this doesn't work then you are looking at a faulty cartridge or print head.

All the best
Handy--Andy and other Printers Specialists are ready to help you