How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bernie Your Own Question
Bernie, Printer Technician
Category: Printers
Satisfied Customers: 7140
Experience:  6+ years experience, Microsoft MCDST/CompTia A+ Certified
Type Your Printers Question Here...
Bernie is online now
A new question is answered every 9 seconds

How do I scan a document using my new HP 4500 wireless and

Resolved Question:

How do I scan a document using my new HP 4500 wireless and windows. I have scanned successfully using my bank's software.
Submitted: 5 years ago.
Category: Printers
Expert:  Bernie replied 5 years ago.
Hello, and thanks for asking your question. My name is XXXXX XXXXX I will be your expert today.

Are you using Windows XP, Vista, 7, or Mac?

Customer: replied 5 years ago.
Windows Vista - home
Expert:  Bernie replied 5 years ago.
Click the Windows Start button > All programs > HP > Look for the HP Director or HP Solution Center and select that. You should be able to scan from there (let me know if you don't have either).

Additionally, you can scan using Windows Vista this way: Click the Windows Start button > All Programs > Accessories > Paint

Inside paint, click the blue menu button in the upper left and select From Scanner or Camera

This will launch your scanner’s user interface, perform the scan and it will show on the computer so you can print it.

Let me know if that clears it up, if not, we will try some other steps
Bernie and 3 other Printers Specialists are ready to help you