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I have replaced the ink and for some reason it is not printing
I have replaced the ink and for some reason it is not printing properly? Up until now it has always printed OK? Is there some sort of test print I can run? I have Professional Series Multi Function Ce… read more
MD Sadique
MD Sadique
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I have a pixma mg6120.--it prints colours ok,but it will not
I have a pixma mg6120.--it prints colours ok,but it will not print in black & white. I have done the following-- a)Nozzles-- regular cleaning twice.deep cleaning twice.After which I ran test pattern -… read more
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Tim W.
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My Canon printer type MP640 is having problems printing black. When
My Canon printer type MP640 is having problems printing black. When I print the nozzle test page, I get missing segments in the PGBK matrix area at the top of the page. The C, M, Y and BK rectangular … read more
Josh
Josh
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I have a brother dcp-375cw the black ink will not print. the
I have a brother dcp-375cw the black ink will not print. the colour cartridges work fine. I put a new black cartridge in and have done the cleaning process several times but the black ink won't work… read more
networkwiz
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My MP830 is printing black very faintly. (Other colours OK.)
My MP830 is printing black very faintly. (Other colours OK.) I have loaded new cartridges and done repeated nozzle cleans, including deep clean, to no avail. What should be my next step?… read more
Freddy M.
Freddy M.
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Hi I have a printer DCP-197C Ink number LC980 BK. For some
Hi I have a printer DCP-197C Ink number LC980 BK. For some reason it will not print in black. All cartridges, all colours are new. I have cleaned the head twice and the screen does not come up with an… read more
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Model DCP-115C - Error Message flashing as - "Unable to Clean"
Model DCP-115C - Error Message flashing as - "Unable to Clean" - this after several unsuccessful attempts to restore the ink flow after renewing Magenta and Black. The Magenta message on inserting the… read more
Handy--Andy
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Hello I have a Brother DCP-J125 printer It has trouble printing
Hello I have a Brother DCP-J125 printer It has trouble printing black If I run a test page the colors are fine but the black pattern is less than 50% I ran the cleaning test several times with the hel… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
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I have a Brother DCP-375CW Printer - I have just replaced the
I have a Brother DCP-375CW Printer - I have just replaced the low black ink and tried to print BUT the problem is that it will print the page but with almost no black colour, it's like as if the black… read more
Richard
Richard
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I have an Epson SX600FW and having problems with magenta colour. Have
I have an Epson SX600FW and having problems with magenta colour. Have changed ink cartridges twice, have cleaned print head a number of times, have run head cleaning a few times. Whenever doing nozzle… read more
Dr. Fix-It
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I have been away for 3 weeks and on return, my canon mp600
I have been away for 3 weeks and on return, my canon mp600 printer would only print light colours. The print cartridges were half full so I bought a full set of new cartridges and after installing all… read more
Freddy M.
Freddy M.
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brother printer dcp-195c. Black printhead just not show all
brother printer dcp-195c. Black printhead just not show all dots when doing quality print after cleaning several times. Colour printheads are OK… read more
Freddy M.
Freddy M.
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Hello, I purchased a Brother MFC-6490CW over a year ago and
Hello, I purchased a Brother MFC-6490CW over a year ago and finally set it up a few weeks ago. My black ink will not work. I thought maybe I damaged it because I first miss installed the yellow cartri… read more
Freddy M.
Freddy M.
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Hello I have a problem with my dcp 375cw printer It is related
Hello I have a problem with my dcp 375cw printer It is related to the black ink. The black in will not print. The colour ink will print. I have replaced a couple of times now the black ink with the ri… read more
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Freddy M.
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brother printer DCP 115C Signalled black ink empty.Colours
brother printer DCP 115C Signalled black ink empty.Colours low.Installed new cartridges but still get same message.Reinstalled but still same Can you please help. Nigel uk… read more
Sowrav D.
Sowrav D.
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I have a HP Photosmart 3300 All-in One printer It goes through
I have a HP Photosmart 3300 All-in One printer It goes through the motions of printing but the ink began to fade and now nothing appears on the page I have checked the ink levels and there is plenty o… read more
Carl Poersch
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Hello, I have a DCP-117c Brother printer and although the
Hello, I have a DCP-117c Brother printer and although the black cartridge is full, the print report doesn't show any black (the other colours are fine). I cleaned the head with cotton bud and started … read more
David L
David L
Bachelor's Degree
6,802 satisfied customers
Hi,I have a DCP-585CW printer 8 months old, the black cart.
Hi,I have a DCP-585CW printer 8 months old, the black cart. had just run out, I have followed the directions, and replaced it with a Black LC67 cart, when I tried to print, the black is not coming out… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

6,037 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,708 satisfied customers

11 1/2 + yrs experience, inkjets & lasers, from huge to portable

MD Sadique

MD Sadique

Engineer

1,752 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting/repairing Printers.

Robert M.

Robert M.

Consultant

1,600 satisfied customers

30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Sudipto

Sudipto

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DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

962 satisfied customers

Helpdesk

Kamil Anwar

Kamil Anwar

Technician

901 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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