How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Freddy M. Your Own Question
Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of IT and customer support experience
Type Your Printers Question Here...
Freddy M. is online now
A new question is answered every 9 seconds

298.02 scanner missing - cable unplugged lemark x646e

Customer Question

298.02 scanner missing - cable unplugged lemark x646e
Submitted: 5 years ago.
Category: Printers
Expert:  Freddy M. replied 5 years ago.
Turn off the machine.

Check the two cable connections on the rear of the ADF unit (red 1 Bottom ADF Cable or red 2 Top ADF cable in right-hand image). Unplug and replug both cables in order to ensure that the connectors are seated fully before proceeding to tighten the two screws completely.

NOTE: A flat-head screwdriver or a coin are ideal implements for tightening the screws completely.



Please click "Accept” so I am paid for my time. I am only paid if you click “Accept”.

(Even if you are a subscription or trial member you must click "Accept" for me to be paid.)

If my answer did not work please let me know instead of giving negative feedback.

A Bonus and Positive Feed Back is appreciated.