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Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of IT and customer support experience
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298.02 scanner missing - cable unplugged lemark x646e

Customer Question

298.02 scanner missing - cable unplugged lemark x646e
Submitted: 5 years ago.
Category: Printers
Expert:  Freddy M. replied 5 years ago.
Turn off the machine.

Check the two cable connections on the rear of the ADF unit (red 1 Bottom ADF Cable or red 2 Top ADF cable in right-hand image). Unplug and replug both cables in order to ensure that the connectors are seated fully before proceeding to tighten the two screws completely.

NOTE: A flat-head screwdriver or a coin are ideal implements for tightening the screws completely.

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