Hello, and thank you for using JustAnswer; I will assist you in order to answer your question. If you have any concerns or questions, please don't hesitate to ask. Please follow the steps below:
Check the printhead carriage area:
Debris and Obstructions -
1. Remove any paper, tape or other obstructions from the printhead carriage area.
2. Gently move printhead carriage from side to side to see that it moves freely and there are no obstructions.
Ink Cartridges -
1. Lift the printer access door, and then remove the ink cartridges from the printhead.
NOTE: If the printhead does not move to the center position, press "Home", then "Maintenance" on your printer. Check if the Install Ink Cartridge option is available. If so, select "Install Ink Cartridges", press "OK", and follow the instructions. Otherwise, do the following:
1. If an error is displayed on your printer control panel or the status monitor on your computer, press "Cancel" to clear the error.
2. Go to KODAK All-in-One Printer Downloads and Drivers, select your printer from the "All-in-One Printers" pull-down list, and download and install the latest firmware version for your printer. Follow the on-screen instructions.
3. After you upgrade the firmware, press "Home" on the printer control panel.
4. Select "Maintenance", then press "OK".
5. Select "Install Ink Cartridges" and then press "OK".
6. Follow the instructions on the control panel LCD.
7. Go to the next step.
8. Verify that the labels on the ink cartridges are intact, and that the cartridges are not damaged.
9. Verify that the KODAK Ink Cartridges have not been refilled.
10. Insert the black ink cartridge into the printhead, then press down firmly until you hear it click into position.
11. Insert the color ink cartridge into the printhead, then press down firmly until you hear it click into position.
12. Close the printer access door.
13. Press "OK" to clear the error.
14.. Make a print.
If no luck, please check using a flashlight, to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, un-plug the printer power supply.
Next, take a dry cloth or Q-tip and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.
Holding the printer in both hands (you may need another person to help you.), turn it upside down and shake it for a few seconds to see if anything falls out of the paper feed area. (Sometimes objects such as pens, paper clips, and so on can fall into the paper feed area and cause blockages.)
Then plug the printer back up, take your paper out and replace it with a fresh, small stack (about 5 pages) of paper. Then try to print again.
If no luck still, remove all paper from the machine and then blow out the feed roller and paper tray thoroughly with compressed air three or four times.
Once done, plug it back in and insert a single sheet of paper. Please test the machine and let me know the results.