Printer Repair Questions? Ask IT Technicians for Answers ASAP
Canon Pixma MP830: ERROR MESSAGE: The type of print head is incorrect, install correct print head. What do I have to do to fix this problem?
Hello,Welcome to JustAnswer! I will be glad to help you out with your issue today.- How and when did this problem begun? Was there a paper jam or did you replace the ink cartridge?- When did you buy this printer and since when are you facing this issue? How often do you use printer?
The problem began after 3 months without using the copier. The machine has not been moved at any time, yet the error seems to indicate that it has the wrong printer head. I've had this machine for 3 years. There was never a paper jam, I replaced cartridge 3 months ago. This morning I removed all the cartridges, cleaned them with q-tips and then back in the machine. The error message was still there. I unplugged the machine but nothing changed.
Please remove the Print Heads, clean all golden contacts and reset them.Let me know the results.
I just cleaned the golden contacts with a q-tip and alcohol and reset them. The error message continues. What else do you suggest?
Did you reset the cartridges or print head?
Yes, I did as you instructed. I reset the cartridges but the problem still persists.
Please do this :
Reseat the Print Head:
Let me know the results.
I still have the problem. Can you try something else? All the red lights light up but still have the ERROR MESSAGE: "THE TYPE OF PRINT HEAD IS INCORRECT. INSTALL THE CORRECT PRINT HEAD."
It is definitely the print head. If the cleaning doesn't work then a new print head will be required. I Think you have only 3 choices really.
1. Keep trying to clean the print head (try dropping 5-10 drops of isopropyl alcohol down in the ink-receptacle area) 2. New print head (about $30-£60) 3. New printer
Sorry probably not the answer your hoping for but the honest answer. All the best.