Printers

Printer Repair Questions? Ask IT Technicians for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Printers

HP Photosmart C7280 All in One printer. Somehow I reset

Customer Question
HP Photosmart C7280 All in...
HP Photosmart C7280 All in One printer.

Somehow I reset the language to Russian. I don't know how I did that and I can't figure out how to get it reset into English. Can you help?
Submitted: 6 years ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 minute by:
8/14/2011
Technician: mike6708, Technician replied 6 years ago
mike6708
mike6708, Technician
Category: Printers
Satisfied Customers: 735
Experience: A+ certification
Verified

mike6708 :

Hi my name is XXXXX XXXXX ill be helping you today

mike6708 :

Hit the Setup button on the printer -then go to Preferences -Hit OK. There will be a option -Change Language -Hit OK and change the language to English

mike6708 :

Alternately, when the printer is on, press the * and # XXXXX at the same time and release them. When the display shows 'Enter Special Key Combo', press the buttons 1, 2 and 3 one after the other. When the display shows 'Support' on the display, press the right arrow button until you see Resets Menu, and then press OK. It should show 'Country\Language Reset', so press OK. Once the printer restarts, you'll be prompted to selected the Language and Contry again.


 


Hope this helps.

mike6708 :

are you with me?

Customer:

yes

mike6708 :

ok hows it working ?

Customer:

reached the point of country/reset and ok

Customer:

printer turned off

mike6708 :

ok turn it back on

Customer:

just turned it on

mike6708 :

howd we make out

Customer:

ok...tells me improper shutdown. use on button to shut down

Customer:

doing that

mike6708 :

ok

Customer:

it'sginning...

Customer:

it's ginning

mike6708 :

ginning??

Customer:

sstill improper shutdown

mike6708 :

what option did you try the first one or the second one?

Customer:

photo tray problem verify the photo tray is pushed in until stops

Customer:

done that...ginning again

Customer:

ginning...cranks/noises/lights coming on and off/noises

Customer:

still improper shutdown

mike6708 :

1. Unplug power cable while the printer is ON.
2. Press and hold the '#' and '3' buttons, and plug the cable back into the printer.
3. Continue holding the buttons down for 20 seconds, and then release it.

mike6708 :

if that doesnt work then repeat the same procedure mentioned iabove, but this time, press and hold the '#' and '6' button and plug in the power cable

mike6708 :

still here?

Customer:

done with #3...ginning again

Customer:

tells me to laod paper...done that...paper jam---working that

mike6708 :

is the language back to english?

mike6708 :

try the # XXXXX option but it sounds like a main board issue if it keeps throwing all these different issues at you

Customer:

ok...ginning again

Customer:

yeah, we're back to english

Customer:

how in the world would i have ever gotten it to russian to begin with?

Customer:

this is a pretty complicated process to get the language changed and i KNOW i never went through all those gyrations

mike6708 :

any kids in the house that may of played with it?

Customer:

OK

Customer:

new issue

mike6708 :

how old is the printer?

Customer:

connect and install software

Customer:

when i deinstalled and reinstalled would do i now need to reinstall driver?

Customer:

4-5 years

mike6708 :

yes thats possible

mike6708 :

so its out of warranty

Customer:

i don't have originals. can i get them off the web/

Customer:

don't know about warranty, but probably

mike6708 :

yes what version of windows are you using?

Customer:

vista

mike6708 :

ok give me a second ill get you a link to the driver

Customer:

great...going toget a glass of wine...be right back

Customer:

i'm back

mike6708 :

that link will take you to the driver download from hp

mike6708 :

if it is a main board problem with the printer though were going to run in circles all night

Customer:

downloading it right now

mike6708 :

ok

Customer:

in answer to children question...no. i did something. i knew i did it as soon as i did it but i don't know what i did

mike6708 :

oh ok hows the download coming?

Customer:

and i certainly didn't doanything as complicated as your *#123 and everything else we've done

Customer:

downleoad complete

Customer:

extracting slowle\y

Customer:

almost done

Customer:

95%

Customer:

installing...asks whether easy install or advanced install.

mike6708 :

almost there

mike6708 :

easy

Customer:

i would do easy for myself...but since i've got you, do i want to do advanced?

mike6708 :

no easy is the best way

Customer:

ok. easy it is

Customer:

told me to unplug printer from computer and start again...downloading a lot of programs

mike6708 :

ok that sounds good

Customer:

still downloading

mike6708 :

hopefully were on the right track here

Customer:

we are at 94% of step 3/4 and have been for awhile

Customer:

are you in the us or somewhere else?

mike6708 :

im in the

mike6708 :

us

Customer:

good

Customer:

i like to patronize us firms

mike6708 :

new jersey to be exact

Customer:

i work at west point. live in monroe ny

Customer:

ok. finally moved off that dime.

Customer:

we are installing now

Customer:

slowly

mike6708 :

well at least were making progress

Customer:

do you work out of your home or are you in an office of some sort?

mike6708 :

from home

Customer:

we're not at a standstill, but we're v-E-R-Y slow

Customer:

at step 3 again...the same one that kept us on extracting for awhile

mike6708 :

well we will have to just wait it out

mike6708 :

maybe a few more glasses of wine lol

mike6708 :

still working?

mike6708
mike6708, Technician
Category: Printers
Satisfied Customers: 735
Experience: A+ certification
Verified
mike6708 and 87 other Printers Specialists are ready to help you
Ask your own question now
Technician: mike6708, Technician replied 6 years ago

http://www.justanswer.com/computer/expert-mike6708/ you can follow that link to get back to me directly

 

Ask Your Own Printers Question
Technician: mike6708, Technician replied 6 years ago
if this helped please click accept so i get credit for my time
Ask Your Own Printers Question
Ask mike6708 Your Own Question
mike6708
mike6708
mike6708, Technician
Category: Printers
Satisfied Customers: 735
735 Satisfied Customers
Experience: A+ certification

mike6708 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

John

John

Computer Science Engineer

5,081 satisfied customers

CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

Russell H.

Russell H.

Printer and Office Tech

3,243 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Shefin

Shefin

Printer and Office Equip. Specialist

3,166 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,099 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

984 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

< Previous | Next >

Related Printers Questions
I have scanned a doc but don't know how to transfer to an
I have scanned a doc but don't know how to transfer to an email on my mac … read more
Jason Jones
Jason Jones
AAS Information Technology
6,320 satisfied customers
I have install new ink cartridges, but it is printing very
I have install new ink cartridges, but it is printing very light … read more
Kris R
Kris R
IT Manager
Computing
2,629 satisfied customers
It's not printing black. EPSON XP-410. For a time. I just
for a long time. I just stopped using it because I was frustrated that I couldn't get it to print and didn't know how to get help … read more
Harry
Harry
507 satisfied customers
My mac pro doesn't speak to my wireless Canon 3500
My mac pro doesn't speak to my wireless Canon 3500 printer??? … read more
Kris R
Kris R
IT Manager
Computing
2,629 satisfied customers
Two sheets slip through then one sheet will print fine.
Two sheets slip through then one sheet will print fine … read more
Kris R
Kris R
IT Manager
Computing
2,629 satisfied customers
I have plenty of ink but it wont print. Cannon mx920 series
i have plenty of ink but it wont print JA: What's the brand and model of your printer? Customer: cannon mx920 series printer JA: How long has this been going on with your MX920? Customer: about one mo… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My problem is my printer - mx922 just changed all the ink
my problem is my printer - mx922 just changed all the ink cartridges and printer will not print anything - copies or on line. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I am unpacking my new3w HL-3180CDW printer,and there is an
I am unpacking my new3w HL-3180CDW printer,and there is an orange piece of plastic under the belt unit. It looks like it should come out, but it will not move. … read more
Mike Taylor
Mike Taylor
40 satisfied customers
I have a Pixma MG 3600 series printer. Paper jammed in the
I have a Pixma MG 3600 series printer. Paper jammed in the printer and I got all the paper out of the printer but it still says there is a jam. I have tried and opened everything. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
My HP Officejet Pro gave me the message that I needed ink. I
My HP Officejet Pro gave me the message that I needed ink. I replaced the cartridges with the appropriate replacements, but it still says I need ink. I suspect that since the printer went unused for a… read more
Harry
Harry
507 satisfied customers
On the front edge of the top of my Canon Pixma MG8120, there
On the front edge of the top of my Canon Pixma MG8120, there are alternating flashing lights of blue and orange (possibly yellow). What does it mean? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
We have an Epson WF3340 and Error Code 0x97 comes up when I
We have an Epson WF3340 and Error Code 0x97 comes up when I try to print. I tried turning it off and on but Error Code came back up. Help. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My Canon printer MG7160 is giving Support Code 6000, after I
My Canon printer MG7160 is giving Support Code 6000, after I mistakenly tried to remove a sheet before it fed in to start printing on its reverse. The sheet pulled out of my hand and did feed in, but … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
I just changed ink cartridges and the printer is now stuck
I just changed ink cartridges and the printer is now stuck on printing alignment page … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
How to clean a samsung ml-2855 printer. Mac Laptop. 3
how to clean a samsung ml-2855 printer JA: What kind of computer or device are you printing from? Customer: Mac Laptop JA: How long has this been going on with your ML-2855? Customer: 3 months JA: Whe… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,243 satisfied customers
How do i open printer to change ink? Hp uses 935
have not used in 3 months. I just need to know how to open to load ink cartridges … read more
technicalcat
technicalcat
Computer Science
838 satisfied customers
I can't reinstall my printer office pro 8500 on my computer.
I can't reinstall my printer office pro 8500 on my computer … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
141 satisfied customers
I need laser printer firmware that doesn't depend on the
I need laser printer firmware that doesn't depend on the chip to determine whether there's toner in the cartridge. … read more
Harry
Harry
507 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x