Printer Repair Questions? Ask IT Technicians for Answers ASAP
I did all the above, and I found that I can scan from the MFC to my laptop when I give the instruction from the Control Center on the laptop in question, but for some reason I canNOT scan TO that same laptop from the MFC?? It gives me an error message that says "Failed to connect to the device... etc"
Yes, BCC is available on all 3 computers, and scanning from BCC to each computer works fine. At the moment, I can scan from the MFC directly to 2 out of the 3 computers (don't ask me why the 2nd computer now also works.. I have no idea. It just started working again after I did a test scan from that computer's BCC).
What happens when I scan directly from the MFC is:
I select SCAN - SCAN TO PC - FILE - and then I have 3 options to scan to: XXXXX XXXXX each computer. 2 out of these 3 options currently work fine. The 3rd option does not want to work. That's the computer that gets the error message "Failed to connect to the device".