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Bernie
Bernie, Printer Technician
Category: Printers
Satisfied Customers: 7140
Experience:  6+ years experience, Microsoft MCDST/CompTia A+ Certified
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why is my printer printing but not copying

Resolved Question:

why is my printer printing but not copying?
Submitted: 6 years ago.
Category: Printers
Expert:  Bernie replied 6 years ago.
Hi there and welcome to Justanswer.

To fix your problem, I will need this info:

Are you using Windows XP, Vista, or 7?

Which printer model do you have?

Please use the box at the bottom of this page to reply.
Customer: replied 6 years ago.
using windows...HP Photosmart(wireless)...connections are good
Expert:  Bernie replied 6 years ago.
Thanks, XXXXX XXXXX you give a little more detail:

Are you using Windows XP, Vista, or 7?

Which exact model of the HP Photosmart do you have, this should be listed on the printer itself?
Customer: replied 6 years ago.
windows 7...D110 series,..duo sd mmc...energy star
Expert:  Bernie replied 6 years ago.
On your Windows 7 computer - Click the Windows Start button > All Programs > Accessories > Paint.

Click File > From Scanner or Camera > This will launch your scanner’s user interface, perform the scan, let me know if that works or not.

*Please acknowledge my answer by pressing the Accept Answer button, that is solely how I am compensated for my efforts if satisfied, if not please get back to me first.
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