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How do I fix Service error 5C10 on my Canon MP530

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How do I fix Service error 5C10 on my Canon MP530 ?
Submitted: 7 years ago.Category: Printers
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Answered in 1 minute by:
1/29/2011
Technician: Freddy M., Technician replied 7 years ago
Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18,414
Experience: Years of IT and customer support experience
Verified
5C10 is a paper jam error
Please check the paper feed roller
The ink cartridges
The rear access door and anywhere else that you can see for paper

If the print head is not moving you may have a carriage jam being read as a paper jam. If that is the case you may just have a tab on one of the cartridges stuck in the open position. Turn off the machine and unplug it then check the cartridge manually move it over and make sure they are on correctly and tight. Then manually move it back again and plug the machine in and turn it back on.

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Edited by Dimmusacio -PC + Printer Specialist on 1/29/2011 at 3:38 PM EST
Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18,414
Experience: Years of IT and customer support experience
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