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I have WP12 - When I attempt to print anything I get the message…

I have WP12 - When...
I have WP12 - When I attempt to print anything I get the message "cannot run printserver 120.exe" There have been no changes in my computer, printers, or software.

Joye
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Answered in 7 minutes by:
11/3/2010
arsufi2002
arsufi2002, Technician
Category: Printers
Satisfied Customers: 1,835
Experience: Experience in all major branded printers
Verified

arsufi2002 :

hi,

arsufi2002 :

This problem might be caused by another application not allowing the WordPerfect print engine to launch. To solve this issue, we can force the WordPerfect print engine to launch everytime Windows starts by creating a shortcut to the PrintServer file in the Startup menu and rebooting the computer

arsufi2002 :

Please do the following for running the PrintServer during booting.

arsufi2002 :

1 Right click on the Start button


2 Click on Open


3 Double click on Programs, Startup


4 Right click on an empty spot within this window, click on New, Shortcut


5 Click on Browse


If you have WordPerfect Office 13
Open the C: drive, Program Files, WordPerfect Office X3, Programs and click on PrintServer130


If you have WordPerfect Office 12
Open the C: drive, Program Files, WordPerfect Office 12, Programs and click on PrintServer120


If you have WordPerfect Office 11
Open the C: drive, Program Files, WordPerfect Office 11, Programs and click on PrintServer110


If you have WordPerfect Family Pack 5
Open the C: drive, Program Files, WordPerfect Family Pack 5, Programs and click on PrintServer110


If you have WordPerfect Office 2002
Open the C: drive, Program Files, Corel, WordPerfect Office 2002, Programs and click on PrintServer100


If you have WordPerfect Family Pack 4
Open the C: drive, Program Files, Corel, WordPerfect Family Pack 4, Programs and click on PrintServer100


• Click on Open


• Click on Next, Finish


• Reboot the computer


 

arsufi2002 :

Please revert me the status.

arsufi2002 :

Thanks

Customer:

Sorry, this did not work. I got a message reading "runtime error - abnormal program termination printserver 120EN.DLL

arsufi2002 :

Do you able to take test print

Customer:

yes - my printer works fine with other software or internet

arsufi2002 :

have you tried reinstalling this software

Customer:

no, but I will

arsufi2002 :

can you please download this service pack and check

arsufi2002 :

Now check whether its working or not

Customer:

I could not reinstall my program - it would not work. I downloaded the patch, but got message that it cannot be installed because program may be missing or upgrade patchmay be to differnet versiion. I do have WP 12







Ask Your Own Printers Question

hi,

which operating system are you using . Is it windows xp/ win 7 / linux /mac.

Have you tried installing the service pack of WP 12.

Also try to install the following tool and make a registry checkup. This might solve your problem .

http://www.repair-dll.com/Dll-Files/PrintServer120.exe.html



Edited by arsufi2002 on 11/4/2010 at 5:41 AM EST
arsufi2002
arsufi2002, Technician
Category: Printers
Satisfied Customers: 1,835
Experience: Experience in all major branded printers
Verified
arsufi2002 and 87 other Printers Specialists are ready to help you
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Customer reply replied 7 years ago
Thanks for trying - I tried all of your suggestions, but nothing worked. I will have to get help from some one else.
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