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Related Printers Questions
My printer serial #is TH05J530K9 and FPU # is CB057-64007.
My printer serial #is TH05J530K9 and FPU # is CB057-64007. The only function it can do any more is copy & print. The connection betw my laptop & printer is fine, I've had Shaw come and take a look @ t… read more
Michael T
Michael T
2,407 satisfied customers
I have a HP Officejet 6500, bought in 2011. Tech. set up. When
I have a HP Officejet 6500, bought in 2011. Tech. set up. When I try to scan I get a message "No scan Options", why would this happen, can you help… read more
Shefin
Shefin
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I cannot get my HP 6500 E709A to recognize that it is indeed
I cannot get my HP 6500 E709A to recognize that it is indeed connected to my brand new Toshiba Satellite P875-S7200 64 bit, Windows 7 w/ SP1, USB 2 and 3 ports Laptop. The display on the HP 6500 Offic… read more
Freddy M.
Freddy M.
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HP Officejet 6500 E709n I just reinstalled drivers + solution
HP Officejet 6500 E709n I just reinstalled drivers + solution center under windows 7 home premiun and on the initial install the printer name showing up in solution center was HP Officejet 6500 E709n … read more
Robert M.
Robert M.
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Our printer wont print. Cable is attached, and item goes
Our printer won't print. Cable is attached, and item goes to queue; then nothing happens. Can make copies, but can not scan.… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,288 satisfied customers
I have an HP Officejet 6500. It is not wireless. We are switching
I have an HP Officejet 6500. It is not wireless. We are switching to AT&T wireless. Will my 6500 still work? Also, I am currently unable to scan. It reads "No Scan Options"- refer to device documentat… read more
Ed
Ed
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HP J6480 All-in-One printerConnected via USB to MacBook Pro
HP J6480 All-in-One printer Connected via USB to MacBook Pro running Mac OS X 10.7.1 HP printer driver version 3.2.0 Several weeks ago, my driver upgraded itself to 3.2.0 (previous version unknown). M… read more
Engineer John C.
Engineer John C.
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I have had an HP 6500 Officejet All in One printer for over
I have had an HP 6500 Officejet All in One printer for over a years. Last week I purchased an HP Pavilian PC which runs on Windows 7. According to the Windows 7 Compatibility Center it advises they ar… read more
Tom K
Tom K
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I have a HP All-in-One C-4280 printer/scanner/copier, which
I have a HP All-in-One C-4280 printer/scanner/copier, which used to work but now fails to scan. Copying works fine, and so does printing. Am running Photosmart Studio on system OS 10.6.4. When I click… read more
Sudipto
Sudipto
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I am re-asking my question, as my expert is offline and I have
I am re-asking my question, as my expert is offline and I have not received a sufficient answer to it: When I press "scan" on my HP Officejet 5600 All-in-One printer I get this message on the machine:… read more
Sudipto
Sudipto
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High School or GED
1,430 satisfied customers
I have an HP Officejet 6500 Wireless printer (all in one) -
I have an HP Officejet 6500 Wireless printer (all in one) - E709n. We had an electrical surge last week. There is still power to the unit, the LED on power cord is still lit and I have unplugged it as… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
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I have an HP Officejet J6450 All-in-One printer/scanner and
I have an HP Officejet J6450 All-in-One printer/scanner and am operating on an iMac desktop running Snow Leopard 10.6.4. It worked fine when I first hooked it up, but now the HP will not scan and show… read more
James
James
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i have an officejet 6500. everything works great, but the
i have an officejet 6500. everything works great, but the first time i go to use the scanner, i get a message "no scan options, refer to device documents for troubleshooting". can you help me get the … read more
birtz
birtz
Vocational, Technical or Trade Scho
380 satisfied customers
my hp 6500 series printer, fax, scan is not talking to my mac
my hp 6500 series printer, fax, scan is not talking to my mac since I disconnected it and moved it to a new location. I am still connected into the same ports. talked with mac support and they said al… read more
RPI Solutions
RPI Solutions
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I have an officejet 6500 wireless printer. I cant seem to
I have an officejet 6500 wireless printer. I can't seem to scan with it, although I have an identical one at my other home and it works fine. When I try to scan it says that the printer is disconnecte… read more
Sowrav D.
Sowrav D.
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Bachelor's Degree
3,100 satisfied customers
I recently purchased an HP Officejet Pro 8500. I am trying
I recently purchased an HP Officejet Pro 8500. I am trying to use the scanner in another application, (Finale Music) and there is a conflict between the HP App and Finale App. How do I disable the sca… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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For my office I have reasontly purchased the HP Officejet 6500,
For my office I have reasontly purchased the HP Officejet 6500, "Great printer" At home I have the HP 2400 Photosmart All-In-One. I am use to useing the assist program "HP Directory" and "HP Image Zon… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
5,481 satisfied customers
My HP Officejet 6500 Wireless All in One printer has a black
My HP Officejet 6500 Wireless All in One printer has a black vertical line on the page when I copy or scan a document from the document feeder, but not when I place the document on the glass. I have l… read more
Sandeep Pamarati
Sandeep Pamarati
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,846 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,681 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

MD Sadique

MD Sadique

Engineer

1,693 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Robert M.

Robert M.

Consultant

1,594 satisfied customers

30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Sudipto

Sudipto

Engineer

1,430 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

959 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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