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Ask Andy Your Own Question
Andy, Elec & Comp pro
Category: Printers
Satisfied Customers: 23538
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have problems with my canon mp480

Customer Question

I have problems with my canon mp480
Submitted: 6 years ago.
Category: Printers
Expert:  Andy replied 6 years ago.

What is the problem that you are facing ?

- How and when did this problem begun. Was there a paper jam or did you replace the ink cartridge.

- When did you buy this printer and since when are you facing this issue. How often do you use

Customer: replied 6 years ago.
Relist: I still need help.
I have a canon mp480 printer, that will not accept a refilled ink jet, error u163
Customer: replied 6 years ago.
Hello, the printer is about 1 and half yrs. old, It came up on the screen that the ink was empty, I refilled the ink cartridge and it still says it's empty. I think the printer will only accept brand new cartridges unless i can override how many pages have been printed so far. When I google my question this seems to be a commen problem with this printer. I've tried restarting the computer, unplugging the printer and I still get the error U163 and that it has run out of ink,
hoping you can help
Expert:  Andy replied 6 years ago.

Your printer has a cartridge sensor that can detect a new and a refilled cartridge.

Hence the only way to resolve this is by buying a new Canon cartridge

Feel free to ask any question or concern you may have. I will be glad to help you.

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Customer: replied 6 years ago.
It turns out that my printer was able to accept a refilled ink jet and all i had to do was press and hold the stop button for 5 seconds.

so i would like to have my funds refunds to my visa account,

sincerely XXXXX XXXXX
Expert:  Andy replied 6 years ago.
No worries. I have informed the website about it

Dont reply to this.