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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14602
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Canon mf8180c with error message Supply Rec Paper

Customer Question

I have a Canon mf8180c with error message "Supply Rec Paper Cassett : A4", and it won't let me print/ copy anything. I have checked all the paper settings and everything is set to LTR size. I tried unplugging it for 10 minutes and it didn't help. There are no jobs in the que for printing, faxing, etc. I have cancelled all print jobs. How do I get rid of that message and use my printer again?
Submitted: 7 years ago.
Category: Printers
Expert:  Gina-Moderator replied 7 years ago.
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Expert:  John replied 7 years ago.
Hello, I am John Cappucci, Computer Science Engineer. I will be happy to help you.

Please remember to click ACCEPT if we solve the issue, for me to be paid :-) (even if you have a subscription or trial plan with us, and even if you see the holding charge in your credit/debit account I need you to click Accept for the money to be released to me)

Please try the following:

Confirming/Deleting a Report Job


  1. Press <Status Monitor>.

  2. Press <> or <> to select [REPORT STATUS], then press <Set>.

    • If there is no job, [NO REPORT JOBS EXIST] is displayed.
    • If there is only one report job, go to step 4.

  3. Press <> or <> to confirm the report.

  4. If you want to delete the report job, press <Set>.

  5. If you decide to delete the job, press <> for [YES].

    To cancel deleting the job, press <> for [NO]. Once the job is deleted, the job cannot be restored.

  6. Press <Stop/Reset> to return to the standby display.