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I can't get it off scan mode. I can't print anything. If I
no. I can't print anything. If I print all that comes out is blank paper. I do not want to scan anything. … read more
Harry
Harry
133 satisfied customers
I have an HP 7640 ENVY. The LCD is. The printer prints for
Hi. I have an HP 7640 ENVY. The LCD is white. The printer prints for the laptop over the WiFi, but I can't get the icons on the screen to change mode to COPY or SCAN. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
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It stops short when asked to scan or fax and I get a
Hi - it stops short when asked to scan or fax and I get a 'communication connection error' message. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
805 satisfied customers
My HP Officejet 4500 will not let me copy or fax. Can you
My HP Officejet 4500 will not let me copy or fax. Can you help me? … read more
Steve Asher
Steve Asher
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I have an Epson WF3640 printer. it will not print it will
Hi i have an Epson WF3640 printer. it will not print it will scans it will print from a computer. so i need service Ed … read more
Nathan
Nathan
Bachelors of Science
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When I use the printer as a copier, it only prints in a
When I use the printer as a copier, it only prints in a light blue ink.The read out says "Copy 100% B5" and I can't seem to get it removed. How do I get it to copy a sheet in black ink again? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
If my printers scan screen doesn't work does that mean I
If my printers scan screen doesn't work does that mean I have to get a new printer? … read more
Shefin
Shefin
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Engineering Diploma
3,882 satisfied customers
My hp4500 printer will copy from my pic but will not copy or
My hp4500 printer will copy from my pic but will not copy or align or scan from the printer itself. The wifi button is blinking on and off in blue… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I can't get it to copy. The only thing it does is make me
I can't get it to copy. The only thing it does is make me keep pressing ok but it still won't work … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,581 satisfied customers
Its an HP Photosmart 5520 which will print from my laptop
its an HP Photosmart 5520 which will print from my laptop but not copy or scan...says it cannot be fixed after turning off and on again. we have an empty yellow ink cartridge but are asking it to only… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
2,560 satisfied customers
My printer (mx922) suddenly stopped working. I've checked
my printer (mx922) suddenly stopped working. I've checked the ink etc. but can't get it to work.… read more
Thomastech
Thomastech
IT Manager
Associate Degree
16 satisfied customers
Item: HP Officejet 6700 (all in one printer) Error Message:
Item: HP Officejet 6700 (all in one printer) Error Message: "Unable to Print, Scan or Fax" Able to print wirelessly from connected laptops...… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
688 satisfied customers
I cannot get D1120 to connect via usb for scanning. printing
I cannot get D1120 to connect via usb for scanning. printing via 10/100 enet works fine. I have been through the starter guide and the basic ops guide and the E-manual. The usb cable is ok, it works w… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
66 satisfied customers
I have an Officejet Pro 8500A. It is approximately 1 1/2 years
I have an Officejet Pro 8500A. It is approximately 1 1/2 years old. we were copying today and now we are getting dark streaks down the page. We scanned and then printed and it printed fine. HELP!… read more
Sowrav D.
Sowrav D.
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Bachelor's Degree
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I am using an HP 3050 print/scan/copy - I am trying to scan
I am using an HP 3050 print/scan/copy - I am trying to scan then print a document from the top tray- I get an error message saying "try scan from computer" any suggestion on how to fix that ?? It has … read more
Bernie
Bernie
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Bachelor's Degree
1,997 satisfied customers
I just bought anew Lexmaek Impace s 305. My computer says
I just bought anew Lexmaek Impace s 305. My computer says it is downloaded, but I can't get it to scan or print. No icons are visible. What is wrong?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have RX595 with 2 problems 1) In scanning, I get a vertical
I have RX595 with 2 problems 1) In scanning, I get a vertical bar about 1/2 inch wide down the left hand side of copy. It only happens in copying, priting from a file is OK. 2) I installed new inkcart… read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
i get a incompatible black print cartridge message when for
i get a "incompatible black print cartridge" message when for the 1200 series i have a 56 installed? can't clear flashing orange light.… read more
Mark Zotman
Mark Zotman
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Certifications Below
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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