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my printer hp 2600 does not print on print command

Customer Question
my printer hp 2600 does not print on print command
Submitted: 8 years ago.Category: Printers
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Answered in 2 minutes by:
6/30/2010
Technician: tbwhite2040, Technician replied 8 years ago
tbwhite2040
tbwhite2040, Technician
Category: Printers
Satisfied Customers: 2,002
Experience: 8 years as Computer Support Specialist which allows me to work on printers, projectors, networks, et
Verified

Hello,

 

Do you get any messages or errors on the printer or computer screen?

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Customer reply replied 8 years ago
no nothing-=--i just want printer to print what ive written on computor screen---but it does nothing. the green button is on.
Technician: tbwhite2040, Technician replied 8 years ago

Click on Start and right-click on Computer and then click on Manage. This will open up your MMC Console. Then click on Services and Applications and then double-click Services. This will show the services running in the right pane. scroll down until your see Print Spooler and make sure it is Started and set to Automatic. Hit Apply and OK and close the boxes.

 

Next click on Start------Devices and Printers-------find your printer icon and right-click on it and make sure it is set as your default printer. Next click on Printer Preferences and open it up. Click on ports and make sure the USB001 box is checked. Click Apply and OK. Click on General and Print Test Page

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Customer reply replied 8 years ago
thank you--printer now works
Technician: tbwhite2040, Technician replied 8 years ago

You are welcome

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