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Can not remove cartridges...they are off to one side of printer…

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Can not remove cartridges...they are...
Can not remove cartridges...they are off to one side of printer carriage.
Submitted: 8 years ago.Category: Printers
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Answered in 5 minutes by:
6/29/2010
Technician: Tom K, Asst. Information Systems Manager replied 8 years ago
Tom K
Tom K, Asst. Information Systems Manager
Category: Printers
Satisfied Customers: 1,165
Experience: BS in IT from UMass Lowell, 10+ years working in the computer technology field
Verified

Is the printer currently powered off? If so, when you power on does the carriage move at all?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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