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I have an Officejet Pro 6830 multifunction printer. Recently
i have an Officejet Pro 6830 multifunction printer. Recently it has not been printing well & saying the black ink is empty when in fact it is still half full. Have done numerous head cleans assisted b… read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
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I have a printer office jet 4630 which says I need to put in
I have a printer office jet 4630 which says I need to put in a new ink cartridge (color). I bought a new ink cartridge, put it in and it tells me that there are problems with the cartridge. I purchase… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
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I have an HP Officejet G85 all in one Fax/Printer - - - have
I have an HP Officejet G85 all in one Fax/Printer - - - have had it for years and it always works great . Just recently , I am getting an error message saying I have an incorrect COLOR Cartridge insta… read more
Sudipto
Sudipto
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High School or GED
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Canon Pixma i90 had error message 5200. After fixing that
Canon Pixma i90 had error message 5200. After fixing that by resetting the printer, it only prints blank pages now. Ink cartridges are almost new and I cleaned the printer head too. What to do next? T… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I have a new (last summer) hp oFFICEJET 6500 a pLUS, that
I have a new (last summer) hp oFFICEJET 6500 a pLUS, that acts like it is printing but there is no print. I just loaded a new black ink and that has not helped. I have not used this printer for a few … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
My officejet 6110 all-in-one keeps saying "remove and check
My officejet 6110 all-in-one keeps saying "remove and check cartridges". I have done this a dozen times and it says the same thing. Also my printer is supposed to print "grayscale" only but prints in … read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
HP Officejet 6500APLUS will not print in black ink, only color.
HP Officejet 6500APLUS will not print in black ink, only color. Cleaned the heads, new cartridge installed. error in document? Made sure black ink was specified in font… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I have a officejet 5610 all in one. it takes hp 22 and black
I have a officejet 5610 all in one. it takes hp 22 and black hp 56 cartridges, how ever it now tells me the hp 22 i put in the machine is not proper cartridge. do i need a new printer, I have several … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
i stopped printing in the middle of a job because the print
i stopped printing in the middle of a job because the print was fading. inserted new black cartridge on right and message reads: cartridge error: refer to device document to troubleshoot. i've done al… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a Kodak ESP 5 All-in-One Printer. Ive been unable to
I have a Kodak ESP 5 All-in-One Printer. I've been unable to print or copy etc. The LED displays the message: Missing Printerhead- may be loose or not installed. So, Ive removed the piece to include t… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
My Officejet 6110 All in One HP printer has stopped working.
My Officejet 6110 All in One HP printer has stopped working. It continually gives me a message: "remove and check cartridge". I have done this numerous times and I have replaced the cartridges with ne… read more
Robert Preston
Robert Preston
Technician
Bachelor's Degree
9,561 satisfied customers
I have a HP Officejet 7310 All in One. I keep getting the message
I have a HP Officejet 7310 All in One. I keep getting the message to "Remove & Check Color Cartiage" I have done this several times but the message keeps on appearing and can not use the unit. I try a… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
When I changed the black ink cartridge, I got an error and
When I changed the black ink cartridge, I got an error and can not print. I've unplugged and taken the cartridge out several times to no avail. What can I do to get the printer to work?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have recently bought an R1800. The status monitor shows that
I have recently bought an R1800. The status monitor shows that one cartridge cannot be recognised. I have tried three different cartridges which give the same result. I am unable to print at present. … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
My HP Officejet 4215 xi all in one has worked flawlessly for
My HP Officejet 4215 xi all in one has worked flawlessly for 3 years. Three weeks ago it blinked its yellow warning light saying "cartridge error, see product documentation for details". The cartridge… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
After I refilled both my original HP60XL cartridges, loaded
After I refilled both my original HP60XL cartridges, loaded them on my HP Photosmart C4680 and after successfully printing several pages of pictures, I got an incompatible color cartridge message. Did… read more
Robert Preston
Robert Preston
Technician
Bachelor's Degree
9,561 satisfied customers
officejet 7410. I have installed a new Mac computer with snow
officejet 7410. I have installed a new Mac computer with snow leopard OS, have downloaded and installed the software to run the printer on this OS, but get the following message: printer status:pen fa… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have an HP C2680 and just replaced some ink cartridges.
I have an HP C2680 and just replaced some ink cartridges. The message I am getting is Oxc180001 Ink system has failed. Unable to print Refer to documentation. Turn off printer and start over. I have t… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
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Shefin

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