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I have a HP Photosmart Plus that, all of a sudden, won't
I have a HP Photosmart Plus that, all of a sudden, won't feed paper. What can I do? … read more
David L
David L
Bachelor's Degree
5,326 satisfied customers
It won't print. It seems the roller is not grasping the
It won't print. It seems the roller is not grasping the paper and pulling it in to print on it. I bought it in 2013 and am wondering if I should just by a new one … read more
David L
David L
Bachelor's Degree
5,326 satisfied customers
Every time I attempt to print I am getting a paper jam. My
Every time I attempt to print I am getting a paper jam. My Serial #MXX5331SC1; Product #M9261AA#ABA. I have cleared It several times but the same thing keeps on happening (according to hp instructions… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I get a paper jam error when there is no paper jam in the HP
I get a paper jam error when there is no paper jam in the HP Officejet Pro 8610 All in one printer. I have tried on the suggestions provided by HP.… read more
WesPCDr
WesPCDr
Master's Degree
185 satisfied customers
HP C309a does not feed paper. No jam, just does not grab paper
HP C309a does not feed paper. No jam, just does not grab paper out of main tray. Have cleaned rollers.… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
I HAVE A 3310 ALL IN ONE MOEL MY5CLB30JQ. IT WILL NOT PICKUP
I HAVE A 3310 ALL IN ONE MOEL MY5CLB30JQ. IT WILL NOT PICKUP THE PAPER. KEEPS TELLING ME TO LOAD PAPER. SEEMS TO GRAB IT BUT WILL NOT CONTINUE. CAN YOU HELP?… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
I have a HP printer: Serial No. CNOAL2R4VS, FPU No.CN216-64001.
I have a HP printer: Serial No. CNOAL2R4VS, FPU No.CN216-64001. I started a print job, and left the area of the printer. When I returned, the printer was "turned off". I pressed the on-off switch, and… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
My HP Officejet J4580 all in one printer started jamming the
My HP Officejet J4580 all in one printer started jamming the paper. Now it is printing on an angle and still jams. Also if you have an authorized repair shop and an estimate of the repair cost it woul… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
I have a canon pixma printer-scanner. It will only print one
I have a canon pixma printer-scanner. It will only print one page at a time. If more than one page is in the page-feed tray it grabs several of them and jams. How do I fix this? Adam… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
I have an HP Officejet Pro L7590 about a year old in our small
I have an HP Officejet Pro L7590 about a year old in our small office. It is used for printing purposes only. It does not work. The paper feed will not function i. e. it will not grab the sheet of pap… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I have an HP Officejet 7310xi all-in-one. The document feeder
I have an HP Officejet 7310xi all-in-one. The document feeder pulls the page into one side and jams. There is no visible jam or obstruction. Just started out of the blue, fine before.… read more
Robert Preston
Robert Preston
Technician
Bachelor's Degree
9,561 satisfied customers
I have an HP Officejet J5700 all in one series. When I print
I have an HP Officejet J5700 all in one series. When I print the printer is telling me I am out of paper. When I check the paper I noticed that the roller is not picking up the paper. My printer is th… read more
Cpolarek
Cpolarek
Associate Degree
129 satisfied customers
HP officejet J4680 we just put in a new ink cart. now we have
HP officejet J4680 we just put in a new ink cart. now we have a paper jam message. No paper jam? What to do!… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Hi - my Dell Photo 924 just stopped taking my paper. Tried
Hi - my Dell Photo 924 just stopped taking my paper. Tried several types, it goes in about 2 inches and tries to print then says a paper jam. There is no paper caught anywhere that I can see. It print… read more
Robert Preston
Robert Preston
Technician
Bachelor's Degree
9,561 satisfied customers
I have an HP Officejet J4580 keeps cumming up with paper jam
I have an HP Officejet J4580 keeps cumming up with paper jam but no paper jam found have tried reseting printer but still no joy… read more
Dustin Albertson
Dustin Albertson
Director of IT
Bachelor's Degree
150 satisfied customers
I have an HP Photosmart 3210xi printer. The priniting is fine
I have an HP Photosmart 3210xi printer. The priniting is fine but it is extremelydifficult to get it to grab the blank paper to start printing. I have to keep pushing the paper farther back into the m… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
We here @ Ferrigno Financial have an HP 2300 printer that has
We here @ Ferrigno Financial have an HP 2300 printer that has started smudging along one of the paper margins. Changing the cartridge has not helped. Please advise how we can find and fix the problem.… read more
Robert Preston
Robert Preston
Technician
Bachelor's Degree
9,561 satisfied customers
I have a HP 6310 Officejet and can not print. The icon on
I have a HP 6310 Officejet and can not print. The icon on my computer printers and faxes)says that it is out of paper, whereas there is plenty of paper in the tray. Faulty sensor?… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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