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I am unable to connect brother printer wirelessly with my…

Customer Question
I am unable to connect...
I am unable to connect brother printer wirelessly with my mac
Submitted: 8 years ago.Category: Printers
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Answered in 5 minutes by:
6/27/2010
Technician: John, Computer Science Engineer replied 8 years ago
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14,638
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Verified
Hello, I am John Cappucci, Computer Science Engineer. I will be happy to help you.

What exact Mac OS X version do you have ? Go to apple icon, then About this Mac. You will see the version number under "Mac OS X"

Thank you.
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Customer reply replied 8 years ago
version 10.6.3
problem is brother not mac
I am not able to set up in brother machine
Technician: John, Computer Science Engineer replied 8 years ago

Ok, please follow all the steps below:

  1. Check if the wireless connection is working.

    1. Press Menu on the control panel.
    2. Select LAN or Network => WLAN => WLAN Status => Signal.
      You can see the current wireless network signal strength; Strong, Medium, Weak or None. If the wireless network signal strength is None, turn off the power switch. Wait a few seconds, and then turn it back on.
  1. Check if the wireless connection is selected for your Brother machine.

    1. Press Menu on the control panel.
    2. Select LAN or Network => WLAN => WLAN Enable.
    3. Make sure that On is selected. Press Stop/Exit.
      If not, press the Up or Down arrow key to select On and press OK. Then press Stop/Exit.

Let me know it the WLAN was enabled

Source: http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000400/000057/faq000457_003.html?reg=us&c=us&lang=en&prod=mfc9320cw_all

Please let me know if the issue is solved or not, so we can continue troubleshooting

Thank you

John Cappucci
Computer Science Engineer

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Customer reply replied 8 years ago
i dont need answer, i have already seen these instructions , of no help
Technician: John, Computer Science Engineer replied 8 years ago


Hi again,

Please let me know if the WLAN was enabled

Thank you

John Cappucci
Computer Science Engineer

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