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I have a Brother MFC-J451DW printer that has worked until I
I have a Brother MFC-J451DW printer that has worked until I changed color ink cartridges (purchased from Brother so correct ink). Blue and yellow are working fine according to the test page, but black… read more
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I have the Brother MFC-J835DW printer. The black ink cartridge
I have the Brother MFC-J835DW printer. The black ink cartridge ran out so I replaced it. After doing so, the black ink does not print. The three color cartridges are also full and are printing fine. I… read more
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brother mfc j6520dw startup says to replace cyan and black...have
brother mfc j6520dw startup says to replace cyan and black...have done so but will not start… read more
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Sowrav D.
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Have a Brother MFC J6510dw printer. Black ink cartridge went
Have a Brother MFC J6510dw printer. Black ink cartridge went out so replaced with a new black brother cartridge. Printer will copy black copies but will NOT print from the computer. Help!… read more
Dustin
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Brother MFC-6490CW If I print a print quality test sheet the
Brother MFC-6490CW If I print a print quality test sheet the black is only printing the top half of the words and the test blocks of colours are fine for Y/C/M, I get the full set of 6 X 16 squares, b… read more
Freddy M.
Freddy M.
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Printer is MFC-495cw. I refilled the black cartridge last
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I have a Brothers Printer MFC-j615w and am out of Yellow I
I have a Brothers Printer MFC-j615w and am out of Yellow I have tried to set he printer to greyscae but have been unsecsful. I am stranded with a knee operation and the Walmart my wife went to said th… read more
Sowrav D.
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Hi, we have a Brother DCP-165C printer which is not printing
Hi, we have a Brother DCP-165C printer which is not printing black at all. Have followed your trouble shooting guide, cleaned the heads, etc but to no avail. Please help!… read more
Sandeep Pamarati
Sandeep Pamarati
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i have a brother mfc255cw printer, the black ink was used up
i have a brother mfc255cw printer, the black ink was used up & the cartridge was replaced. the black never printed again. the head cleaning was done several times, the cartridge was reinstalled slowly… read more
Andy
Andy
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I just replaced the black ink, printer says black ink almost
I just replaced the black ink, printer says black ink almost empty. I checked and the black ink volume is set at it's lowest point but I don't know how to increase it?… read more
Russell H.
Russell H.
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good evening gentlemem; I have brothers printer model-MFC465CN;
good evening gentlemem; I have brothers printer model-MFC465CN; the printer when printing does not print any black ink. I've checked the ink level and even replace the cartirage. All the color levels … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I have a brother mfc 235c printer which will not recognize
I have a brother mfc 235c printer which will not recognize a new yellow ink cartridge, which is the correct brother - a lc37y...it keeps on saying to take cartridge out and put back in. I did and did … read more
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I have a Brother MFC-240C Printer for home use. Even though
I have a Brother MFC-240C Printer for home use. Even though I load brand new Brother ink cartridges, it still asks me if I have loaded black, then says "no cartridge". Very frustrating. What do I do? … read more
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I have a Brother LC37 but have lost my install disk. I need
I have a Brother LC37 but have lost my install disk. I need the print manager as I have installed a new black cartridge but it still does not print any black. Ciao, Rob… read more
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I have a Brother MFC 420CN Printer that the black ink stop
I have a Brother MFC 420CN Printer that the black ink stop printing until I remove ink cartriage and reinstall Any suggestions J… read more
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I own a Brother MFC-5840CN and whenever it says low ink I replace
I own a Brother MFC-5840CN and whenever it says low ink I replace the cartridge because I don't want the fax to run out when I am out of town. However, it doesn't seem to recognize the fact that I hav… read more
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I have a Brother printer that has set in my Condo for 6 months
I have a Brother printer that has set in my Condo for 6 months and I am able to clean the colored heads but cannot obtain any black ink after cleaning the heads 3 times.… read more
Andy
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Our Brother printer is less than a year old. We just changed
Our Brother printer is less than a year old. We just changed the black ink cartridge for the second time. Although the computer screen says the black ink is now full, it will not print anything. It wi… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

23,538 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

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6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

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Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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