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Since upgrading to Windows 7 from Vista Home Premium, my printer…

Customer Question
Since upgrading to Windows 7...
Since upgrading to Windows 7 from Vista Home Premium, my printer (Lexmark) stopped working. Error message says no communication. I have tried all suggested solutions from HP, plus uninstalling and reinstalling the software. What can I try next?
Bert
Submitted: 8 years ago.Category: Printers
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Answered in 15 minutes by:
6/26/2010
Technician: Michelle, Printer Expert replied 8 years ago
Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 6,064
Experience: B.Sc. Computer Science with Honors
Verified

hi,

 

please download an install the latest drivres for windows 7 from the below link.

 

http://support.lexmark.com/index?page=home&locale=EN&userlocale=EN_US&segment=DOWNLOAD

 

do let me know in case you face any difficulty.

Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 6,064
Experience: B.Sc. Computer Science with Honors
Verified
Michelle and 87 other Printers Specialists are ready to help you
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Customer reply replied 8 years ago

Worked great! I wish I could have gotten that link from windows when I purchased it. Sorry to keep you waiting. I had a little trouble opening the file after downloading it. Had to go to bitzipper to find file to open it.

Thanks for everything. I will try to ask for you if I have any additional problems with this thing.
Bert
Technician: Michelle, Printer Expert replied 8 years ago

thanks for chosing just answer...

please feel free to post in case you need any help in future.

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