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toner cartridge almost new, but why does each copy come out…

Customer Question
toner cartridge almost new, but...
toner cartridge almost new, but why does each copy come out dirty looking
Submitted: 8 years ago.Category: Printers
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Answered in 2 hours by:
6/25/2010
Technician: Robert Preston, Technician replied 8 years ago
Robert Preston
Robert Preston, Technician
Category: Printers
Satisfied Customers: 9,561
Experience: 5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices
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Robert Preston :

Hi

Robert Preston :

Are you using a remanufactured cartridge by any chance?

Robert Preston :

Make sure there is no toner dust inside of the machine or on the rollers and clean them thoroughly if so

Robert Preston :

then take out the toner cartridge, clean it off and shake it up

Robert Preston :

Then try printing again

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Robert Preston
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Robert Preston, Technician
Category: Printers
Satisfied Customers: 9,561
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Experience: 5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices

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