Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have an HP Deskjet F4480 printer. It is scrunching up the…

Customer Question
I have an HP Deskjet...
I have an HP Deskjet F4480 printer. It is scrunching up the paper when I tell it to print and sometimes the paper goes into the printer at an angle. How can I fix this? My e-mail is: [email protected] Thank you
Submitted: 8 years ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 12 minutes by:
6/25/2010
Technician: Sandeep Pamarati, Engineer replied 8 years ago
Sandeep Pamarati
Category: Printers
Satisfied Customers: 1,660
Experience: Bachelors in Electronics and Proficient in troubleshooting Computer and Printer-related problems
Verified
Hi,

Welcome to Just Answer and thanks for your query...

Did you get any error...?

let me know the operating system...?

Ask Your Own Printers Question
Customer reply replied 8 years ago
No error was detected. I think the op system is Windows 7.
Technician: Sandeep Pamarati, Engineer replied 8 years ago
Thank you very for the above information...

Please follow the below instructions... It will resolve your problem...

Check the paper path for obstructions

1. Press the Power button to turn off the product.
2. Verify the input tray is empty, and then check for paper jams, bits of paper, and other obstructions, gently removing any obstructions.
3. Lift the top door or the front cover, depending on the product, to access the print carriage, and then check for any obstructions in the paper path.
4. Gently remove any paper or other obstructions from the paper path you might find, and then close the print carriage access door.
5. Open the rear access door.
6. Gently remove any paper or other obstructions from the paper path.
7. Check the spring-loaded rear access door rollers to verify that they are clean and can be rolled.
8. Check the paper rollers inside the rear access and verify that the rollers are clean and roll upwards.
9. Check the star wheel assembly inside the printer on the output side of the carriage. Verify that it is in good condition and clear of paper bits or other obstructions.


NOTE:The star wheel assembly is located inside the printer on the output side of the carriage. The star wheel assembly is a set of small, star-shaped wheels on top and rubber rollers on the bottom. The assembly grips the printed side of the paper, and moves the paper to the output tray after printing.

10. Replace the rear access door and verify that the rollers on the door and the rollers inside the rear access of the product are "matched up" with each other.

11. Press the power button to turn on the product.

Check the paper type
Verify that only recommended paper is being used for printing. The recommended paper types and weights for most HP printers include:

Plain paper, 20 to 24 lb (75 to 90 gsm)Legal size paper, 20 to 24 lb (75 to 90 gsm)Card stock, up to a maximum of 110 lb (200 gsm)Envelopes, 20 to 24 lb (75 to 90 gsm)Photo paper, 145 lb (236 gsm)

NOTE: Supported paper weights and types vary by product. Check the Specifications sheet for your product for more information.
Step Four: Make sure that the paper is loaded correctly
Gather a stack of plain, white paper and load it in the product's input tray.

1. Use only one type of paper in the stack.
2. Use 10 to 25 sheets of paper in the stack.
3. Fan the stack of paper to make sure that the sheets do not stick together.
4. Tap the stack of paper against a hard, flat surface, such as a table top, to make the edges even.
5. Insert the stack of paper into the input tray.
6. Make sure that the stack of paper is flat in the input tray. Verify the right side of the stack of paper touches the right side of the input tray and that the stack is pushed completely into the tray.
7. Position the paper guides firmly against the sides of the paper stack without bending the paper.


Test the All-in-One
Follow these steps to print a self-test page. If the page prints successfully, the product is functioning correctly.

1. Press the Setup button on the printer.
2. Depending on what product you have, perform one of the following:
Press the arrow key to select Print Report and then press OK.Press the arrow key to select Self Test Report and press OK.



A test page prints.

If the test page prints without damaging the paper, you do not need to take any other action.If the test page is damaged during printing, proceed to the next step.



NOTE: For printers which do not have a Setup button, check the product documentation to find out how to print a self test page.


Let me know if you need further help on this issue...

Ask Your Own Printers Question
Technician: Sandeep Pamarati, Engineer replied 8 years ago
Any updates...
Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Sandeep Pamarati Your Own Question
Sandeep Pamarati
Sandeep Pamarati
Sandeep Pamarati, Engineer
Category: Printers
Satisfied Customers: 1,660
1,660 Satisfied Customers
Experience: Bachelors in Electronics and Proficient in troubleshooting Computer and Printer-related problems

Sandeep Pamarati is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
My HP deskjet F4480 says I am out of paper, which I am not.
Hi Pearl! My HP deskjet F4480 says I am out of paper, which I am not. It doesn't appear the paper roller is moving. Help!!! … read more
Sheri
Sheri
Bachelor\u0027s Degree
670 satisfied customers
My HP deskjet 4480 stopped printing. The orange light is lit
my HP deskjet 4480 stopped printing. The orange light is lit and the ink cartridge is almost new> After installation of the new ink it printed a few copies and stopped. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
768 satisfied customers
I have a Photosmart C309a. It keeps telling me that I am out
I have a Photosmart C309a. It keeps telling me that I am out of paper and to fill main tray. This just started happening It did print 5 of 6 pages and when there was still paper in tray it came up wit… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I HAVE A HP DESKJET F2210 ALL-IN-ONE PRINTER - AT CERTAIN
I HAVE A HP DESKJET F2210 ALL-IN-ONE PRINTER - AT CERTAIN TIMES WHEN I TYPE IN TO PRINT - IT GOES DIRECTLY TO PRINT AND PRINTS ON A 81/2 X 11 SHEETS - AS THE PAPER COMES OUT - IT HAS A 4 X 6 PRINT IN … read more
AnswerManCharles
AnswerManCharles
Technical Specialist
Vocational, Technical or Trade Scho
7 satisfied customers
One of the papers I was printing got stuck in the roller or
One of the papers I was printing got stuck in the roller or whatever and it's in pieces and I need to keep printing more copies. How do I get the stuck paper out? I have an HP Deskjet F4480. Thanks in… read more
LOAJ3256
LOAJ3256
FOUNDER
Vocational, Technical or Trade School
676 satisfied customers
I have an HP Deskjet 3050 printer. Lately when I try to print
I have an HP Deskjet 3050 printer. Lately when I try to print something the paper slides at an angle and won't go thru. There is no paper stuck in the printer.… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
my computer went out and i had to have it fixed and when i
my computer went out and i had to have it fixed and when i did this i lost my printer capabilys i had hewlit printer on my computer f440seris something like that how do i get it back on my computer? i… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
Using HP Deskjet F4400 When I have a document and click on
Using HP Deskjet F4400 When I have a document and click on print I get a box that hjas at the top HP Deskjet F4400 Series. At the bottom it has print all pages highlighted. I hit OK and that page disa… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
My nearly new Deskjet F4480 has worked fine until now. Suddenly,
My nearly new Deskjet F4480 has worked fine until now. Suddenly, with no action on my part that I am aware of, it now prints very very slowly from the Internet or received e-mail, or from my stored co… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Dear Sir or Madam, I have a HP Deskjet F4480 Printer. I
Dear Sir or Madam, I have a HP Deskjet F4480 Printer. I just loaded up a new HP#60 Tricolor Cartridge and a new HP#60 Black Color The Black Color prints but the Tricolor Cartridge does not print at al… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
My HP Deskjet F4480 printer aill not print from word. At first
My HP Deskjet F4480 printer aill not print from word. At first after a paper jam that I finally fixed it said device door open. After a lot of prompting that was fixed, but then because I had been so … read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
My HP Deskjet F4480 will print from the Internet, but not from
My HP Deskjet F4480 will print from the Internet, but not from the computer. The printer status says "Ready", but no document appears in the queue. The yellow trouble light on front of the printer sta… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Printer is not working.....it printed a test page after some
Printer is not working.....it printed a test page after some paper had been stuck in there....but will not print now… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
One of the cartridges in my HP Deskjet 9800 leaked into the
One of the cartridges in my HP Deskjet 9800 leaked into the machine. I blotted it out with a tissue. It has failed to operate since. I was using a genuine HP cartridge. Now when my printer is plugged … read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
I just bought an HP Deskjet F4480 printer and scanner. On my
I just bought an HP Deskjet F4480 printer and scanner. On my first try to scan a leter and e-mail it to a colleague, the machine says there is "an error" and won't scan the 1-page letter. I tried all … read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
I have an HP Deskjet F4480. When I print labels or photos
I have an HP Deskjet F4480. When I print labels or photos the printing starts too soon resulting in the first portion of the label or picture being off the page. This doesn't happen when regular weigh… read more
johnson.j
johnson.j
Bachelor's Degree
92 satisfied customers
My HP Deskjet F4480 will no longer print from my Dell computer.
My HP Deskjet F4480 will no longer print from my Dell computer. It says 'put in paper'--but paper is already there. It says there are some 17 things to be printed ( I hav tried too ofter). How can the… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have removed my hpc2110 programme and replaced it with a
I have removed my hpc2110 programme and replaced it with a download from HP,Everything looks OK but it still isn't printing even though I have tried twice. Can you tell me what mistake I have made if … read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x