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I have a HP Officejet 7310 All-In-One and have never had this
I have a HP Officejet 7310 All-In-One and have never had this happen before. The Error Message reads Carriage jammed, open door, clear carriage jam and press OK to continue. The door I assume they are… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
HP Officejet Pro 8500 premier. I live in Tulsa, OK and my
HP Officejet Pro 8500 premier. I live in Tulsa, OK and my machine keeps giving me an error message stating there is a paper jam but there is no jam. Can you give me the name of a service center in my … read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
How can I get my printer to close There was a paper jam, and
How can I get my printer to close? There was a paper jam, and I was able to get most of it out, but a piece of the paper got stuck in the cartridge belt area. Once I got the paper out I simple can not… read more
Sudipto
Sudipto
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I have an HP Officejet 7310 all in one, and I am getting a
I have an HP Officejet 7310 all in one, and I am getting a displayed message "Carriage jam Open door, clear carriage jam ". I have checked and there does not appear to be any jam. I have cleaned the c… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
My photo tray on my HP C5180 is not working. I am trying to
My photo tray on my HP C5180 is not working. I am trying to print off some pictures and I keep getting the message that there is a paper jam. I have taken off the back panel and there is no paper jam … read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I keep getting the message that the print cartridge is jammed.
I keep getting the message that the print cartridge is jammed. I open the printer and have looked but I can not find the cause of this message. I have installed and uninstalled the print cartridges an… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
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HP Officejet 7310. I am getting an error message that reads
HP Officejet 7310. I am getting an error message that reads "Carriage jam-open door, clear carriage and then press ok to continue. There is absolutely nothing in the carriage and no jam. I have tried … read more
Robert Preston
Robert Preston
Technician
Bachelor's Degree
9,561 satisfied customers
My printer is model 2575. It keeps saying to clear paper jam
My printer is model 2575. It keeps saying to clear paper jam and there isn't one. We have tried several different things and still the message keeps coming up making the printer unuasable. Any suggest… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a hp J4385 all-in-one. It started to print fuzzy text
I have a hp J4385 all-in-one. It started to print fuzzy text and then said paper jam. I looked in side by opening front flap and rear access there was no paper jamed any where. Now the section under t… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a HP PSC 1610xi All in one flat bed printer. It keeps
I have a HP PSC 1610xi All in one flat bed printer. It keeps giving me the message that the carriage is jammed. It also says to open printer, clear jam and press OK to print. I do not see any paper ja… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I HAVE A HP PHOTOSMART C4480 ALL IN ONE AND EVERY TIME I TURN
I HAVE A HP PHOTOSMART C4480 ALL IN ONE AND EVERY TIME I TURN IT ON I GET A PAPERJAM MESSAGE EVEN WHEN NO PAPER IS IN IT.… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor's Degree
755 satisfied customers
I have an HP 2575 printer. I keep getting the error msg Clear
I have an HP 2575 printer. I keep getting the error msg: Clear Paper Jam then press OK There is no paper jam that I can see. . .? What's the problem? [email protected]… read more
Namzyanzy
Namzyanzy
Bachelor's Degree
368 satisfied customers
My hp photosmart c4480 all in one continues to get a paper
My hp photosmart c4480 all in one continues to get a "paper jam" message even after I have followed all the steps found at your website troubleshooting site. The paper feeds easily without the back do… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have an HP Photosmart c4480 printer, It will not let me do
I have an HP Photosmart c4480 printer, It will not let me do anything because it continually says Paper Jam! We checked the paper and there is no jam! It does not alloww paper to feed to catch the rol… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
my hp 7410 all-in-one keeps signaling Carriage jam. Open do
my hp 7410 all-in-one keeps signaling "Carriage jam. Open door, clear jam, and then press ok to continue". I have opened every possible door, cleared and cleaned every possible surfgace and still the … read more
Namzyanzy
Namzyanzy
Bachelor's Degree
368 satisfied customers
I have an hp officejet 5500 printer. The message is a paper
I have an hp officejet 5500 printer. The message is a paper jam but there is no paper jam. I have unplugged and turned off printer and computer. Nothing works. How do undo a paper jam message when the… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
Good Afternoon, I have recently purchased a HP Officejet 6500.
Good Afternoon, I have recently purchased a HP Officejet 6500. Today I started recieving an error message "Paper Jam" I have clear all paper from the printer however I have noticed when you lift the m… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor's Degree
755 satisfied customers
I have a new (2wks old) officejet pro 8500 a909g all in one
I have a new (2wks old) officejet pro 8500 a909g all in one that stopped working because of a "carriage jam". The carriage moves and I have found no paper to clear. Also, when I turn it off and start … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
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Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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Andy

Andy

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Bernie

Bernie

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Sudipto

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Md. Sadique

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Handy--Andy

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