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I have a canon pixma Mp960 all in one printer that just died,

Customer Question
will not print, no light...
I have a canon pixma Mp960 all in one printer that just died, will not print, no light, nothing. Do you have any suggestions? Help!!!

Thanks
Submitted: 8 years ago.Category: Printers
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Answered in 8 minutes by:
6/24/2010
Technician: ITCris, Technician replied 8 years ago
ITCris
ITCris, Technician
Category: Printers
Satisfied Customers: 7,018
Experience: Experience of Installation & Repairs on Printers 6 years.
Verified

Hello,

 

Thank you for contacting JA, I am Cris it seems as though you have tried all the correct troubleshooting steps with no luck.

 

At this point I would contact Canon to see if your printer is still under warranty, if so it will be replaced at no cost.

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Customer reply replied 8 years ago
Your answer is not acceptable, you are not telling me anything I didn't already know.
Technician: ITCris, Technician replied 8 years ago

At this point there is only two things that can cause the printer not to turn on. Something internal or the power cord. I am assuming you don't have a spare power cord for your printer. Canon will walk you through a few trouble shooting steps and if the printer does not turn on it will be replaced, granted its under warranty.

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Category: Printers
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