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MY LEXMARK PRINTER X7675, WHEN I COPY A SHEET 8.5 BY 11.5 IT…

Customer Question
MY LEXMARK PRINTER X7675, WHEN...
MY LEXMARK PRINTER X7675, WHEN I COPY A SHEET 8.5 BY 11.5 IT COPIES IN SMALLER VERSION THAN ORIGINAL. I HAVE TRIED TO ADJUST TO ORIGINAL SIZE WITH NO RESULTS. HOW DO I GET A COPY SAME AS ORIGINAL. S/N 000A2032963
Submitted: 8 years ago.Category: Printers
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Answered in 38 minutes by:
6/22/2010
Technician: Robert Preston, Technician replied 8 years ago
Robert Preston
Robert Preston, Technician
Category: Printers
Satisfied Customers: 9,561
Experience: 5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices
Verified
Chat Conversation Started
Robert Preston :

Is it 8.5x11.5 or 8.5x11 ?

Customer:

should have read 8.5 by 11

Robert Preston :

What size it printing out to?

Customer:

2.5 by 3.0 on a 8.5 by 11 sheet of paper

Robert Preston :

Ok could need a reset

Robert Preston :

Unplug the printer for 15 minutes

Robert Preston :

Then plug it back in

Robert Preston :

and try again

Customer:

UNPLUGED 15 MINUTES STILL DOES NOT PRINT ORIGINAL 8.5 BY 11 ORIGINAL.

Customer:

PRINTER DOES FINE FROM COMPUTER BUT NOT COPYER, SET PRINTER ON FULL PAGE BUT PRINTED COMPLETE DOCUMENT ONLY2.5 BY 3.5 ORIGINAL WAS 8 BY 11.

Customer:

SHOULD READ 8.5 BY 11

Customer:

DO YOU HAVE ANY MORE SOLUTIONS

Customer:

GOT PRINTER WORKING MY SELF AT 6:31PM

Customer:

YOUR ANSWER DID NOT CORRECT PROBLEM AND WORKED ON PROBLEM WAITING ON ANOTHER ANSWER DURING THIS WAIT CORRECTED PROBLEM MYSELF.

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Robert Preston
Robert Preston
Robert Preston, Technician
Category: Printers
Satisfied Customers: 9,561
9,561 Satisfied Customers
Experience: 5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices

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