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I have a 1300 hp laserjet printer That creases the side of…

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I have a 1300 hp...
I have a 1300 hp laserjet printer That creases the side of paper coming coming out of printer. Is there anything I can do to remedy this?
Submitted: 8 years ago.Category: Printers
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Answered in 5 minutes by:
6/21/2010
Technician: James, Sr. Printers/Copiers Expert replied 8 years ago
James
James, Sr. Printers/Copiers Expert
Category: Printers
Satisfied Customers: 15,908
Experience: 20 years experience with IT, networks and office equipment.
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James :

Hi,
Either there is something stuck on or between your rollers, or they are dirty or worn. See if you can find an obstruction that would cause the paper to jam. Use a flashlight to shine into the paper feed path. Use a link-free cloth dipped in a bit of alcohol and clean the rollers. Turn them with your hand to make sure you get the entire area. If the rollers are worn, you will need to service the printer to replace them.

Thanks,

J.

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Technician: James, Sr. Printers/Copiers Expert replied 8 years ago
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Category: Printers
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