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The scan and the fax don't work. office jet pro 8500 at
office jet pro 8500 at least 10 years old I think. … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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Can I have an Avery 74461 matrix down loaded into my Print
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Robert M.
Robert M.
Bachelor's Degree
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I have an HP Office Jet Pro 8500 Premium all in 1 unit (scanner,
I have an HP Office Jet Pro 8500 Premium all in 1 unit (scanner, copier, fax, etc). I am out of warranty (by 1 month). When I copy or scan, 3 vertical lines appear on the copy. I have cleaned the prin… read more
Shefin
Shefin
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I have an HP Office Jet Pro 8500. Printer error message is
I have an HP Office Jet Pro 8500. Printer error message is 'cannot print' replace printer cartridge HP940. I have replaced the cartridge and still will not print...what's the fix?… read more
Sowrav D.
Sowrav D.
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How do I remove the ink cartridges from an HP Office Jet Pro
How do I remove the ink cartridges from an HP Office Jet Pro 8500. They are stuck and I cannot remove them. I have tried with printer on, printer off, unpluged -- all to no avail.… read more
Printer Answerman
Printer Answerman
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Bachelor's Degree
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I have an HP office jet pro 8500 printer. I had a paper jam
I have an HP office jet pro 8500 printer. I had a paper jam which I cleared. Now when I set it to enlarge a photo to "fit to page" (full page) it leaves wide margins on each side. Can you help me?… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I have an hp office jet pro 8500 and simply can not get it
I have an hp office jet pro 8500 and simply can not get it to work. Right now the screen is indicating a paper jam,yet I can not find any paper jam in machine. Also I need help to get everything worki… read more
Bernie
Bernie
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Bachelor's Degree
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i have an hp office jet pro 8500 premier. it seems to go into
i have an hp office jet pro 8500 premier. it seems to go into sleep mode, and loses wireless connection and i cannot get the display back on...any thoughts?… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
Hello, I just purchased a Officejet Pro 8500 and I would like
Hello, I just purchased a Officejet Pro 8500 and I would like to know how make copys with 81/2"x 11" sheets. Thank you… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
I have a HP office Jet Pro 8500 AG908 Series with Print, Copy
I have a HP office Jet Pro 8500 AG908 Series with Print, Copy and scan features. I am a “private use” user trying to scan a hard copy of a graph, which I generated many---and I mean many years ago; an… read more
Louie
Louie
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Associate Degree
100 satisfied customers
I have a HP Office Jet Pro 8500 wireless It constintly goes
I have a HP Office Jet Pro 8500 wireless It constintly goes on stand by mode (asleep) and the only way I can get it to start up or push the power button to shut it down is to unplug it then plug it ba… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I recently purchased as second Office Jet Pro HP 8500 and the
I recently purchased as second Office Jet Pro HP 8500 and the application HP Photosmart essential on the desktop replaced the older version that came with my HP L7600 Office Jet. With the new version … read more
Tom K
Tom K
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We have a HP Officejet Pro 8500 and for some reason it is defaulting
We have a HP Officejet Pro 8500 and for some reason it is defaulting to making enlarged copies 125%, we have to press the enlarge/reduce button every time to make actual size copies.....how do we get … read more
Tom K
Tom K
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Bachelor's Degree
680 satisfied customers
I have two HP units connected to my PC. One is a recent purchase
I have two HP units connected to my PC. One is a recent purchase of an HP Officejet Pro 8500 Premier and the other is a HP Scanjet 8200. I've had the Scanjet 8200 for about 8 years and use it primaril… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I have a new HP office jet pro 8500 and the software is installed
I have a new HP office jet pro 8500 and the software is installed properly. I am trying to get pictures transferred to my computer from my memory card. When I try to get images from the card in HP ima… read more
johnson.j
johnson.j
Bachelor's Degree
92 satisfied customers
I recently purchased an HP Officejet Pro 8500. I am trying
I recently purchased an HP Officejet Pro 8500. I am trying to use the scanner in another application, (Finale Music) and there is a conflict between the HP App and Finale App. How do I disable the sca… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
i have a HP Officejet Pro 8500. Everytime I turn my computer
i have a HP Officejet Pro 8500. Everytime I turn my computer on it trys to install the Solution Center disc. I don't have a Solution Center disc and I only have one disc which came with the printer. I… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I want my HP Office Jet Pro 8500 to scan direct to my external
I want my HP Office Jet Pro 8500 to scan direct to my external hard drive on J:\ but it seems to scan just to C:\ which I do not want. I have been into HP Solution Centre and on scan shortcuts have se… read more
RPI Solutions
RPI Solutions
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Bachelor's Degree
3,487 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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