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I purchased a new Dell Inspiron laptop running Windows 7.

Customer Question
I purchased a new...
I purchased a new Dell Inspiron laptop running Windows 7. I have an olderToshiba laptop running Windows XP, I can connect to the Internet with both computers and they both access mp HP 8500 printer wireless, But I cannot get either computer to share files. Any help?
Submitted: 8 years ago.Category: Printers
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Answered in 3 minutes by:
6/18/2010
Technician: PrinterExpert, Technician replied 8 years ago
PrinterExpert
PrinterExpert, Technician
Category: Printers
Satisfied Customers: 664
Experience: Master in Computer Science
Verified
Hello,
Thank you for using justanswer.com
I am here to assist you regarding your problem

You have to install the window 7 driver for this printer to make it working on new computer with window 7. You can download the window 7 driver for this printer from the following link and install that.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3752456&
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Customer reply replied 8 years ago
You must have misread my question. I CAN access my printer from both computers. What I want to do is share files between the two computers wireless.
Technician: Kevin N, Technician replied 8 years ago
Kevin N
Kevin N, Technician
Category: Printers
Satisfied Customers: 2,056
Experience: Microsoft Certified Professional (MCSA, MCP) Technician with over 20 years of PC experience.
Verified

Hello and thank you for using JustAnswer. My name is XXXXX XXXXX thank you for giving me the opportunity to help you with your networking question.


 


Can you tell me what version of Windows is on each of the computers you would like to share files with?

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Customer reply replied 8 years ago
Thanks Kevin for your time. I would like to withdraw my question. I know of another way to transfer files. Thanks
Technician: Dustin, Printer Repair Specialist replied 8 years ago
Dustin
Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 14,276
Experience: A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified
I understand you know another way to transfer files..

Cd, internet upload / download, usb stick

But you already made a deposit..

would you like to fix your computers so they can share files? This may be something youd like to have working in the future..



If you dont want to fix it.. Then may I ask..

What would you like to do with the deposit..

Leave it on the site for a new question?

Get a refund.?

Or try to solve your current problem..

Edited by D.Sandlin on 6/18/2010 at 7:54 AM EST
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Customer reply replied 8 years ago
I will use a usb stick. Can I get a refund leaving you $10.00 for your time and effort?
Technician: Dustin, Printer Repair Specialist replied 8 years ago
I didnt help you at all.. Id feel wrong to accept anything..

I will put in a refund for this specific question though and the amount you deposited since you have requested one..

Thank you for trying our services.. And i hope in the future you wont hesitate to try us again if you need any computer help!

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Dustin, Printer Repair Specialist
Category: Printers
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Experience: A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller

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