Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have an Epson Stylus C88 Printer, bought Nov. 2, 2005 at…

Customer Question
I have an Epson Stylus...
I have an Epson Stylus C88 Printer, bought Nov. 2, 2005 at TEKSERVE
119 W. 23rd St., NY. After replacing the Black Cartridge as I've done
many times. I tried printing a document today, no luck---page a blank.

Can you help? Aaron Wasserman e-address:[email protected]
Submitted: 8 years ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 6 minutes by:
6/17/2010
Technician: Freddy M., Technician replied 8 years ago
Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18,414
Experience: Years of IT and customer support experience
Verified
Please try the old cartridge and see if you get the same problem
If you don't then the new cartridge is defective and should be returned and exchanged for another
If it does give you the same problem please try the following

Remove all the ink cartridges from the machine
Then clean the contacts on the cartridges as well as inside the machine itself
Do this with a small amount of warm water on a cotton swab until no ink comes off on the swab
If any of the other cartridges are low, empty, leaking or bulging replace them
Then turn off the machine and unplug it for 70 seconds
Plug it back it and wait for the insert cartridges message
Insert the cartridges and check to see if the problem is still there
If it is it means the print head has failed
In order to fix this the print head inside the printer needs to be replaced
The print head is the part of the printer that puts ink from the cartridges onto the page
Unfortunately this can sometimes cost more to replace then the machine itself

----------------------------------------------------------------------------------------------------------------------------------

Please click "Accept” so I am paid for my time. I am only paid if you click “Accept”.

If my answer did not work please let me know instead of giving negative feedback.

A Bonus and Positive Feed Back are appreciated.

Please note that not all issues can be fixed online.

The steps you were given may have confirmed the only solution is repair.

If that was the case please click "Accept”.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Freddy M. Your Own Question
Freddy M.
Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18,414
18,414 Satisfied Customers
Experience: Years of IT and customer support experience

Freddy M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have a Epson Stylus C88. When it is suppose to print I get
I have a Epson Stylus C88. When it is suppose to print I get a blank page. There is adequate ink and Paper. HelP!!!! … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
The ink button Is telling me I need a new ribbon - how do I
The ink button Is telling me I need a new ribbon - how do I know which color is needed to be changed? … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
Epson C88+ printer is typing out blank sheets of paper.
Epson C88+ printer is typing out blank sheets of paper. Light on right is on and steady. What to do?… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
I have an Epson Stylus CX4600 (M) that was used as recently
I have an Epson Stylus CX4600 (M) that was used as recently as Last Friday. However, this morning I tried to print of an Ebay label and the print was very faint. I ran the print head check and only th… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
My Epson cx4800 indicated "print heads need cleaning (as per
My Epson cx4800 indicated "print heads need cleaning (as per per test pattern). Two low / empty cartridges were replaced, all others seem to be OK and I use only Epson cartridges I have done this many… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
My printer, Epson R300, wont print the black ink. I have
My printer, Epson R300, won't print the black ink. I have already used two new black cartridge to see if black ink would print but still nothing. Other colors are still good. I tried cleaning the prin… read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
279 satisfied customers
I have an Epson CX4450 printer. I have recently replaced all
I have an Epson CX4450 printer. I have recently replaced all of the printer cartridges. The print I get is lacking black and most of the colours. I have check all of the settings and I am quite certai… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
After I have carefully installed new ink cartridges and followed
After I have carefully installed new ink cartridges and followed other instructions in Guide, my printer processes the paper sheet and makes the printing sounds, but no image appears. This is true whe… read more
Freddy M.
Freddy M.
Technician
Vocational, Technical or Trade Scho
18,414 satisfied customers
I have an Epson Stylus C88+... few years old but has been great.
I have an Epson Stylus C88+... few years old but has been great. The other day I got the light lines... manual recommended checking media type ot head cleaning. I ran the head cleaning 4 times and now… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I recently purchased the Epson R2880 Series printer.After getting
I recently purchased the Epson R2880 Series printer.After getting it to print colour and B&W images I decided to change the "photo black" cartridge to "matte black" as I had text documents to print.Af… read more
expresshelpline
expresshelpline
Bachelor's Degree
470 satisfied customers
I have Epson Stylus C88+ on MSNTV2 Just changed Black Ink Green
I have Epson Stylus C88+ on MSNTV2 Just changed Black Ink Green light is out Two red lighs are flashing No paper jam All cartridges are secure in place [email protected]… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have an Epson Stylus Nx510 Series printer that I love, but
I have an Epson Stylus Nx510 Series printer that I love, but I am having difficulty installing your Epson 69 Black ink. Of two 69's I bought at Office Depot last month, one installed properly, but the… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I received an Epson Stylus CX3810 scanner as a gift for Christmas.
I received an Epson Stylus CX3810 scanner as a gift for Christmas. The young man who gave it to me as a gift lost the owner's manual. It also came without the cartridges to print. I bought the 4 color… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
I have an Epson Stylus Color 880. Ive replaced the black
I have an Epson Stylus Color 880. I've replaced the black ink cartridge twice, but am still getting very pale, spotty printing, despite many, many nozzle checks and head cleanings using the printer ut… read more
Freddy M.
Freddy M.
Technician
Vocational, Technical or Trade Scho
18,414 satisfied customers
I have an HP all-in-one C4280 printer. The current message
I have an HP all-in-one C4280 printer. The current message on the message screen is "Shutting Down", although it is doing nothing of the kind. When I push the "On" button to go off it stays on. The pr… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
My Epson Stylus NX400 stopped printing. We replaced all the
My Epson Stylus NX400 stopped printing. We replaced all the ink cartridges, but it says "error"Cannot recognize ink cartridges.???… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I changed my black ink cartridge but now the printer (Epson
I changed my black ink cartridge but now the printer (Epson Stylus C88) only prints one or two words on a page and no more. The red ink button will NOT stop blinking. The on button is solid. I know I … read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have an Epson Stylus Photo RX500 printer. I can barely see
I have an Epson Stylus Photo RX500 printer. I can barely see the print or the nozzle check pattern. I've checked the ink levels and I think I have cleaned the print heads. Now wha, I have a Mac comput… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x