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I have a Deskjet 990Cse. I have new ink and I ran ran a clean…

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I have a Deskjet 990Cse...
I have a Deskjet 990Cse. I have new ink and I ran ran a clean print cartridges. It does not print the letter section of the test but it does print the blocks of color. When I try to print a picture it has very poor color and has lines all through it.
Submitted: 8 years ago.Category: Printers
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Answered in 5 minutes by:
6/16/2010
Technician: James, Sr. Printers/Copiers Expert replied 8 years ago
James
James, Sr. Printers/Copiers Expert
Category: Printers
Satisfied Customers: 15,908
Experience: 20 years experience with IT, networks and office equipment.
Verified
HI, is the ink original HP ink, fresh and not "remanufactured" ?
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Customer reply replied 8 years ago
It's HP brand.
Technician: James, Sr. Printers/Copiers Expert replied 8 years ago
Okay, good.
Try to run a few more (3-5) head cleanings. This should get the ink flowing through the nozzles.

J.
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