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I have a brother mfc 7420 it takes printing from my mac
I have a brother mfc 7420 it takes printing from my mac (connected, not wireless) but it does not scan into my mac. It just states connecting to pc.. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I have a brother printer/scanner/fax MFC-685CW which uses
I have a brother printer/scanner/fax MFC-685CW which uses paperport. For some reason it has stopped working. When I try to print anything from internet, etc. the startup of paperport fails indicated i… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Although my printer (Brother MFC 88990DW) works fine, paperport
Although my printer (Brother MFC 88990DW) works fine, paperport says, "unable to communicate with the scanning device." I've re-installed the software several times, with no effect. Phil Kete… read more
bbl242003
bbl242003
Federal
Master's Degree
309 satisfied customers
I recently bought a Dell computer with Windows 7, and installed
I recently bought a Dell computer with Windows 7, and installed my MFC-7420 but can´t scan any documents. a window appears telling me that there is no OCR software installed, my CD installation disk i… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,754 satisfied customers
PaperPort 12 error Out of memory. Not enough memory for the
PaperPort 12 error Out of memory. Not enough memory for the scanning device on Windows 7 64bit. Scanner is Brother MFC-7860DW setup wifi with static IP. Scanner test wizard works, Brother Control Cent… read more
Over-Certified PC Tech
Over-Certified PC Tech
System Administrator
Associate Degree
307 satisfied customers
I have a brother MFC (about 5 yrs old) still goes well. The
I have a brother MFC (about 5 yrs old) still goes well. The software included Paper SE. This product has been great as part of scanning and faxing of documents. I have recently found that the version … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I would like to scan using my Brother MFC 7420. I cant find
I would like to scan using my Brother MFC 7420. I can't find the software to download this capability. Help!… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
I have a brother MFC-7420. The software that came with it
I have a brother MFC-7420. The software that came with it is only good for Windows 2000 or XP. I bought a new computer with Windows 7. The Brother software would not load. I went to the Brother websit… read more
bbl242003
bbl242003
Federal
Master's Degree
309 satisfied customers
I have a Brother MFC 7420 all in one printer with USB port
I have a Brother MFC 7420 all in one printer with USB port only ,on one computer on my network . I am able to print on the shared computer from the 2nd computer. Trying to install the control center o… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My brother MFC-7420 jammed while printing document from computer--no
My brother MFC-7420 jammed while printing document from computer--no it keeps saying Drum Error and won't print---I have opened all the ports--shut it down and turned it back on and still won't work--… read more
Printer Doctor
Printer Doctor
Technical Support Manager
Master's Degree
248 satisfied customers
I have a Brother MFC-6490Cw printer/copier/scanner/fax. Can
I have a Brother MFC-6490Cw printer/copier/scanner/fax. Can this machine scan legal size (8 1/2 x 14 inch) documents? It will copy and print legal size, but I can't get it to scan legal size. Help!… read more
Mercedes
Mercedes
Prepress Mgr., Mac & Software Geek
Vocational, Technical or Trade Scho
17 satisfied customers
I have a Brother MFC 8550 and a wide band of black prints on
I have a Brother MFC 8550 and a wide band of black prints on copies. What do I do? I also have old Brother MFC 8220 and 8550 that I need to clear the memory? Would you please tell me the steps. Thank … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a Brother MFC 6490CW wireless Printer/Scanner - I am
I have a Brother MFC 6490CW wireless Printer/Scanner - I am trying to scan an A3 document and can't scan the whole document, it wants to scan to A4… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have an MFC-7420 multi function fax, copy, print and scan
I have an MFC-7420 multi function fax, copy, print and scan machine. When I use the upper tray to fax or copy I get a vertical line down the center of page.… read more
Tim
Tim
Information Systems Specialist
Bachelor's Degree
23 satisfied customers
Hi, I have a brother MFC 7420 and need to scan 25 pages into
Hi, I have a brother MFC 7420 and need to scan 25 pages into one pdf and email it... could you please walk me through what i need to do Thank you, Kate [email protected]… read more
AnswerManCharles
AnswerManCharles
Technical Specialist
Vocational, Technical or Trade Scho
12 satisfied customers
I have a mfc-9840cdw and just love it. When I upgraded my computer
I have a mfc-9840cdw and just love it. When I upgraded my computer to Windows 7 I could still print OK, but I could no longer scan to text or fax. I have lost the disk with those programs on it and wo… read more
Suzanne
Suzanne
Computer Technician
Associate Degree
109 satisfied customers
I have a mfc 8840d that I cannot find the disc to reinstall
I have a mfc 8840d that I cannot find the disc to reinstall it after having to replace my hard drive on my dell 6400 with xp professional. What do I do about this problem? George Maitland… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I have a Brother MFC-7420 multi function. Copies have a heavy
I have a Brother MFC-7420 multi function. Copies have a heavy black line about 1/3 from the left edge border of the sheet. What should I do to get rid of it?… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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