Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Why wont my Canon i9900 printer print the black ink

Customer Question
Why won't my Canon i9900...
Why won't my Canon i9900 printer print the black ink?
Submitted: 8 years ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 minute by:
6/15/2010
Technician: James, Sr. Printers/Copiers Expert replied 8 years ago
James
James, Sr. Printers/Copiers Expert
Category: Printers
Satisfied Customers: 15,910
Experience: 20 years experience with IT, networks and office equipment.
Verified
Hi,
You did everything possible, except replacing the black ink tank. This should resolve your issue.

Thanks,

J.
Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask James Your Own Question
James
James
James, Sr. Printers/Copiers Expert
Category: Printers
Satisfied Customers: 15,910
15,910 Satisfied Customers
Experience: 20 years experience with IT, networks and office equipment.

James is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have a Canon i9900 printer that has stop printing black.
I have a Canon i9900 printer that has stop printing black. I have replaced the print cartridges and the print head with no results. What else can I do to restore the black printing in this printer?… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
Unfortunately I tried printing on a 3 x 2 inch card in my
Unfortunately I tried printing on a 3 x 2 inch card in my i9950 printer. It is lost inside, and the printer won't print. Can I turn it upside down to open the bottom (I am concerned there may be resid… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
For photo home printing, which color printer would you recommend
For photo home printing, which color printer would you recommend that is compatible with IPhoto and Mac OS 10.4.7 (or is it 10.7.4)? I have a MacBook Pro with the 10. OS installed. The driver on my Ca… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
I want to clean my ink jets for canon i9900. I was printing
I want to clean my ink jets for canon i9900. I was printing in black and the printer acted like it was running out of ink. I replaced the cartridge which was full, but it proceeded also not to print.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
pixma ip4000 wont print, power light is flashing orange 6
pixma ip4000 won't print, power light is flashing orange 6 times. yesterday, printer did print a page, but the ink barely showed. i replaced the 3 color cartridges and the 3e black cartridge with non-… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
TO THE GENIUS WHO IS GOING TO HELP ME:I have two problems.
TO THE GENIUS WHO IS GOING TO HELP ME: I have two problems. 1) I love my i9900 printer. LOVE. It said that I had a paper jam. I had no paper jam. Not even a teeny tiny paper jam. All my research said … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I have a Canon i9900 printer. All of a sudden one morning
I have a Canon i9900 printer. All of a sudden one morning it stopped printing black totally. After doing multiple deep cleanings, alignments and nozzle checks nothing changed. I have installed a new p… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Howdy! I have a 5 year old Canon i9900 printer and am getting
Howdy! I have a 5 year old Canon i9900 printer and am getting a 5 stroke orange blink. After several hours of surfing the web I am not much wiser other than a probable printer head failure. Can you pl… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
Canon Pixma 5140 Printer- Hi, our printer is saying that the
Canon Pixma 5140 Printer- Hi, our printer is saying that the large black ink cartridge is empty but it is not taking the ink out of the small black cartridge. Is there something we need to do to get i… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a canon i9900 printer. The unit will start to print
I have a canon i9900 printer. The unit will start to print but ink delivery is faint and the printer continues to operate but after one page,it stops delivering ink to the paper.I have 2 printheads th… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Canon i9900 I got a message to go to Utilities to align my
Canon i9900 I got a message to go to Utilities to align my new ink heads, but I cannot find Utilities or Align instructions… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have printed Christmas cards on Canon Photo Paper Plus Glossy
I have printed Christmas cards on Canon Photo Paper Plus Glossy II and would like to print some additional information on the backs of the cards. The ink will not dry on that side of the paper. I am p… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
My canon i9900 is printing a black tread type mark on my paper.
My canon i9900 is printing a black tread type mark on my paper. It looks like the right roller has black ink smeared on it.… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Canon i9900; I think Ive had it for about 6 years. Printing
Canon i9900; I think I've had it for about 6 years. Printing a user manual mostly black text with a few red/pink highlights. Was printing fine until one page took extra long to print and text came out… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I have changed the black ink on my i90v but it now wont print
I have changed the black ink on my i90v but it now won't print anything in black and as the paper drops into the printer the printer vibrates?… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I have a Canon i9900 Series Photo Printer. It has faithfully
I have a Canon i9900 Series Photo Printer. It has faithfully printed for me for anumber of years but recently the colors printed are incorrect. I did Print head cleaning and print Head Deep Cleaning t… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
My 4 year old Canon i9900 ink jet printer said that the waste
My 4 year old Canon i9900 ink jet printer said that the waste ink reservoir is full and need to be replaced and for me to call for technical supprt. Counld I buy the replacement part, how much is it, … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I have a Canon i9900 printer. After several thousand printings
I have a Canon i9900 printer. After several thousand printings I am getting ink lines across the print---top to bottom. Have attempted to clean those little white rollers with alcohol and Q-tip, but n… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x