Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My HP printer isnt working with my Dell computer. The printer…

Customer Question
My HP printer isn't working...
My HP printer isn't working with my Dell computer. The printer model number is XXXXX and serial number is XXXXX 8974 A bought on */22/03
Submitted: 8 years ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 14 minutes by:
6/12/2010
Technician: Sowrav D., Engineer replied 8 years ago
Sowrav D.
Sowrav D., Engineer
Category: Printers
Satisfied Customers: 3,147
Experience: Completed Course In Computer Hardware and Printer Repairing
Verified
Hi,
Welcome to Just Answer ,My name isXXXXX will try to help you..

Can you please let me know the name of the OS that you use ? like Windows XP or Vista etc...
Ask Your Own Printers Question
Customer reply replied 8 years ago
I"m sorry. This is too complicared for me as I am not computer savvy or knowledgeable with computer language.
Customer reply replied 8 years ago
All cables are connected ro my computer but ,I guess it's not compatible. In simple language, it is not printng.
Technician: Sowrav D., Engineer replied 8 years ago
I mean the operating system that you use like WINDOWS XP or WINDOWS VISTA etc..
Ask Your Own Printers Question
Customer reply replied 8 years ago
Windows XP
Customer reply replied 8 years ago
I want the printer to print
Technician: Sowrav D., Engineer replied 8 years ago
Do you see any error message on the printer?
Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
It's not my printer. It's a new laptop I bought. I think the
It's not my printer. It's a new laptop I bought. I think the chip is damaged. I need to know where I can take it to HP to get it fixed. I like the laptop--bought a skin for it--have my programs on it.… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I bought a new computer on 5/29/18. I'm unable to connect
I bought a new computer on 5/29/18. I'm unable to connect with my printer. My printer is a Canon Image class model number MF212. The serial number is ***** I purchased the 1 year $200.00 assistance pa… read more
Harry
Harry
2,175 satisfied customers
How to connect an hp 3830 to a dell computer. Inspiron 22
how to connect an hp 3830 to a dell computer JA: What Dell model do you have? Customer: inspiron 22 3000 JA: How long has this been going on with your Dell printer? Customer: not a dell. it.s an hp 38… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
Have hp 8630 two tray printer. Was working great but today
Have hp 8630 two tray printer. Was working great but today will not print very well says in the window "The printhead appears to be missing, not detected, or incorrectly install. after a few trys the … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I bought 950XL and 951XL cartridges for my HP office jet pro
I bought 950XL and 951XL cartridges for my HP office jet pro 8620 and the 950XL says it is okay however when the 951XL cartridges are installed I get incompatible with the current settings on the prin… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I just bought the hp officejet 4650 printer and cannot get
I just bought the hp officejet 4650 printer and cannot get anything to print off of my computer. … read more
Cody
Cody
Computer Science
2,442 satisfied customers
We have a HP C6100 All-in-one series Printer that when we
We have a HP C6100 All-in-one series Printer that when we load the paper in the paper tray, the printer will not pull the paper through. There are no paper jams, every thing looks in the right place a… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Every time I try to print my paper slants and the printer
Every time I try to print my paper slants and the printer says paper jam, even though there isn't one; therefore, my printer never prints. The paper is lined up straight. This is a Lexmark 205 Prospec… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Lexmark Model 8350 Serial # XXXXX - I have a Dell Windows
Lexmark Model 8350 Serial # XXXXX - I have a Dell Windows computer with Windows 8.0. When I bought it, I downloaded a printer driver and it worked fine. When I just recently downloaded the recommended… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I need to install an HP photasmart plus printer to a Dell
I need to install an HP photasmart plus printer to a Dell computer. I have misplaced the cdrom and need to do it this way, if possible. Thank you.… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
We have an HPJ5780 all in one printer & fax machine. Trying
We have an HPJ5780 all in one printer & fax machine. Trying to re-install and when it comes to the product # we can't find it. We do have the date of 9/22/08 for when it was registered, serial #. Coul… read more
Mary
Mary
Digital Printing Consultant
Master\u0027s Degree
248 satisfied customers
i have bought a HP PHOTOSMART 5510e seriesB111,serial no.CN16Q051P1,
i have bought a HP PHOTOSMART 5510e seriesB111,serial no.CN16Q051P1, FPU no CQ176-64001, regulatory model number SNPRH-1001 (57) , HP radio SDGOB-1091, from Applestore Leicester UK,together with an Ap… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I want to make my printer wireless. I donot have the CD to
I want to make my printer wireless. I donot have the CD to do it. It is a HP Photosmart print,scan, copy & web. The serial number is XXXXX The number below is CN503-64001. We just bought a lap top (De… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
My friend was recently given an Epson WorkForce 500 to use
My friend was recently given an Epson WorkForce 500 to use for his business. He had an older laptop and couldn't get the two to work together. He was told he needed a newer laptop. He bought a HP Prov… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
hp printer installed but is not printing. How can i get it
hp printer installed but is not printing. How can i get it to work. While I am waiting, let me add few things: 1. Printer was working on a recentlybroken dowun computer 2. After installing it on a new… read more
AnswerManCharles
AnswerManCharles
Technical Specialist
Vocational, Technical or Trade Scho
7 satisfied customers
My P63550 scanner/printer (Bought 2006) carriage slams back
My P63550 scanner/printer (Bought 2006) carriage slams back and forth when switching on. Error message says "clear carriage jam" - cannot find any obstruction - and when pressing arrow key to reset - … read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I installed a hp laserjet 3100 to my computer I am haveing
I installed a hp laserjet 3100 to my computer I am haveing trouble trying to get it to work. I inserted the CD and I click "start" on the task bar. Then I click :Run: I typed d:\Setup and click OK. A … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Just bought an HP laptop G60-445dx. Already have an HP printer
Just bought an HP laptop G60-445dx. Already have an HP printer D2345. It's not programmed for Vista. Is there a way I can make it work with the new laptop, or do I have to get a new printer? (Please s… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x