Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

hp 2550L wont print orange light on

Customer Question
hp 2550L wont print orange light on
Submitted: 8 years ago.Category: Printers
Ask Your Own Printers Question
Answered in 22 minutes by:
6/12/2010
Technician: Colin Vincent, Engineer replied 8 years ago
Colin Vincent
Colin Vincent, Engineer
Category: Printers
Satisfied Customers: 1,544
Experience: City of Guilds 224, Kyocera, IBM, Novell certifications. 24 years IT experience.
Verified

Hi there

 

Is this orange light flashing ?

Ask Your Own Printers Question
Customer reply replied 8 years ago
no
Technician: Colin Vincent, Engineer replied 8 years ago

The orange light is a general attention light.

 

If you press the Go and Cancel job buttons together you should get another light sequence that is more specific.

 

Can you tell me what it is.

Ask Your Own Printers Question
Customer reply replied 8 years ago
2green and amber on
Technician: Colin Vincent, Engineer replied 8 years ago

The light sequence is not listed in the service manual.

 

Have checked and double checked.

 

Can you confirm just the XXXXX XXXXXght is on and secondary is a 1 orange and 2 green

Ask Your Own Printers Question
Customer reply replied 8 years ago
i have a print job sent to printer the amber and both green lights are on but not flashing
Technician: Colin Vincent, Engineer replied 8 years ago
and the secondary lights are they still amber and 2 greens ?
Ask Your Own Printers Question
Customer reply replied 8 years ago
I just turned it off and back on it ran through the cycle and now the middle green light is on but the paper wont feed as if to print
Technician: Colin Vincent, Engineer replied 8 years ago

The original error lights you were getting were a firmware error.

 

The firmware is the internal software for the printer. It could be a temporary error a bit like a crash on a pc software if the error has now cleared.

 

Can you press go and cancel together and then release.

This should trigger a self test to confirm the printer is functional mechanically.

 

Ask Your Own Printers Question
Customer reply replied 8 years ago
the test page went through to the heater roller in the back and stoped there i had to clear jam
Technician: Colin Vincent, Engineer replied 8 years ago

I would look carefully for anything blocking the paper path. Remove the toner cartridge and check there also.

 

The fuser can be removed to check for anything trapped by rotating the locks at the sides.

Ask Your Own Printers Question
Customer reply replied 8 years ago
i have checked dont see anything
Technician: Colin Vincent, Engineer replied 8 years ago

Try a repeat self test.

 

if it jams at the same point again there must be a problem around the fuser itself.

 

 

Ask Your Own Printers Question
Customer reply replied 8 years ago
it wont print a test page now i have amber and two green lights on no blinking
Technician: Colin Vincent, Engineer replied 8 years ago
i need to know the primary and secondary light sequence really as per you did earlier.
Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Colin Vincent Your Own Question
Colin Vincent
Colin Vincent
Colin Vincent, Engineer
Category: Printers
Satisfied Customers: 1,544
1,544 Satisfied Customers
Experience: City of Guilds 224, Kyocera, IBM, Novell certifications. 24 years IT experience.

Colin Vincent is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have an hp deskjet d4160 wont print. I pulled out plugs &
I have an hp deskjet d4160 wont print. I pulled out plugs & put them back in but no luck. … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
The orange light keeps coming on and wont print, HP dESKJET
HP dESKJET F4400 ABOUT 4YRS OLD AND WASNT USED THAT MUCH … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
462 satisfied customers
Hi, my 2550L printer just quit printing. Error light came on
Hi, my 2550L printer just quit printing. Error light came on solid. Turned it off, unplugged it and pulled everything out... put everything back in and made sure that all the doors are closed and ther… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
My Hp color laserjet 2550 will not go through the printing
My Hp color laserjet 2550 will not go through the printing process. It will start the process and then will stop with the all the color buttons blinking and all the yellow button blinking. I have repl… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
i have a hp 2550l that will not print i am not getting a ready
i have a hp 2550l that will not print i am not getting a ready light it cycles initally when the printer is turned on bur remains off afterv that… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I have a HP Color Laser Jet CM1312 Printer. It comes on but
I have a HP Color Laser Jet CM1312 Printer. It comes on but will not complete the setup for printing. Ready Light blinks along with a orange light blinking.… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
I have an HP LaserJet 2550L. I can not get a page to print.
I have an HP LaserJet 2550L. I can not get a page to print. Printer is getting message, as it does it's usual "warm-up", but then I get solid lights on the info light, ready light, and go lights. I ha… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
How can I get a disc or download of Hewlett-Packard HP Color
How can I get a disc or download of Hewlett-Packard HP Color Laser Jet 2550L series toolbox ?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
the message says remove and check color cartrildge. i have
the message says remove and check color cartrildge. i have and i also have bought and inserted a new cartridge, the orange light still flashes and wont print.… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
HP 2015DN It doe4snt print. The orange light shows up on
HP 2015DN It doe4sn't print. The orange light shows up on the light comes on the last button (the indicator showing if paper jammed). I checked the paper tray and back side a swell, there is no paper … read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
I have just been given an HP C2001A printer in very good shape.
I have just been given an HP C2001A printer in very good shape. I have conneted it to my PC which operates on Windows XP. A Green and orange light come on the printer but it wont print anything. Nothi… read more
Colin Vincent
Colin Vincent
Engineer
City & Guilds 224
1,544 satisfied customers
color lazer jet 2550l attention light ready light and go light
color lazer jet 2550l attention light ready light and go light are on and priter does not print.… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
My HP color LaserJet 2550L wont let me rotate the color cartridges
My HP color LaserJet 2550L won't let me rotate the color cartridges - I push the "rotate" button when the green light is blinking (as the book says) and nothing happens and now the printer won't print… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have a 2550L Laser printer. I thought that hthe ink cartridges
I have a 2550L Laser printer. I thought that hthe ink cartridges were out since it suddenly quit printing. I replaced them, it printed a test page all about 2550series and now won't print anything. I … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Problems with not being able to print out. All ink cartridges
Problems with not being able to print out. All ink cartridges' yellow lights were all on and the yellow cartridge's light kept on flashing. On the exclamation mark orange light , it kept on flashing. … read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
MY HP COLOR LASERJET 2550L HAS JOBS IN THE PRINT QUEUE BUT
MY HP COLOR LASERJET 2550L HAS JOBS IN THE PRINT QUEUE BUT DOES NOT PRINT. I PRINTED A TEST PAGE AND THE HARDWARE IS FINE. I HAVE ANOTHER PRINTER HP OFFICEJET J6480 ALL-IN-PRINTER AND IT WORKS FINE. C… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
My HP LaserJet 2550 Image Drum (yellow) light is blinking and
My HP LaserJet 2550 Image Drum (yellow) light is blinking and does not print. What is the fix?… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have a 940C and a MacBook running Snow Leopard. I changed
I have an HP 940C PRINTER and a MacBook running Snow Leopard. I changed ink cartridges and now have a blinking orange light which I cannot stop. (the left hand light) the green power light is on. The … read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x