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I have a jam on tray 2 and I pulled out the sheet that was
I have a jam on tray 2 and I pulled out the sheet that was jammed but I still jet the message open front door and clear. Where is the front door. I pulled out tray 2, … read more
Sheri
Sheri
Bachelor's Degree
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Working with an HP 5550 Color LaserJet DN printer. It says
Hi. Working with an HP 5550 Color LaserJet DN printer. It says card slot not initialized and that there is a jam in tray 1, but there is no jam. Any fix? … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I have the printer DCP-7060D. Recently I cant get it to feed
I have the printer DCP-7060D. Recently I can't get it to feed properly from the manual feed tray. When I try to print from Word, it either jams or feeds from the regular tray. I thought it was because… read more
Sowrav D.
Sowrav D.
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Have Hp color laserjet 2840 (2800 series), have paper jam.
Have Hp color laserjet 2840 (2800 series), have paper jam. Cleared paper caught in machine, but keeps crinkling paper from tray - will not flow through to print. Do I have to unscrew roller cover on i… read more
Dustin
Dustin
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i have hp printer laser jet 1012 ser # XXXXX i have a
i have hp printer laser jet 1012 ser # XXXXX i have a paper jam and need instructions on how to get out the paper tray, toner cartridge to get to the jam. if you have any diagrams or detailed instruct… read more
bill
bill
ctc
Associate Degree
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I own a brother printer/fax/scanner MFC - 215C which has a
I own a brother printer/fax/scanner MFC - 215C which has a paper Jam that i am unable to clear. I have read the manal and followed the instructions provided with no success. Can you please help !… read more
Sandeep Pamarati
Sandeep Pamarati
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Bachelor's Degree
1,086 satisfied customers
I have a HP LaserJet 2100 TN. I use Apple (MacBook Pro), OS
I have a HP LaserJet 2100 TN. I use Apple (MacBook Pro), OS X Version 10.6.4 I had a paper jam and removed the paper. When I try to print (I have also tried to print manually and from different trays)… read more
Charlie
Charlie
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Associate Degree
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I just installed my new CP1215 printer. The test page does
I just installed my new CP1215 printer. The test page does not print. The attention light is flashing. Earlier I got a message saying the Magenta was not working instructing me to remove the M cartrid… read more
Smile
Smile
Bachelor's Degree
726 satisfied customers
Brother hl 5250dn status light is red oange light indicates
Brother hl 5250dn status light is red oange light indicates paper. there is paper and there is no jam. I've disconnected from computer and power and reconnected both both but the printer will not rese… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
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I have a HP color laserjet 3500. It keeps telling me that
I have a HP color laserjet 3500. It keeps telling me that I have a paper jam inside front door. After I open the door and look around (there is no jam) it will tell me jam in tray 1. It jammed after s… read more
James
James
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Bachelor's Degree
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i have a canon mp760 all of a sudden the back paper feed does
i have a canon mp760 all of a sudden the back paper feed does not feed evenly and so i tried the tray for paper - that feeds alright too much paper so after it prints the first sheet it says it has an… read more
Freddy M.
Freddy M.
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5,481 satisfied customers
I have an HP PSC 1600 All-in-one printer-copier, scanner. When
I have an HP PSC 1600 All-in-one printer-copier, scanner. When trying to make a copy I got the message on the copier that there is a "Carriage jam" and am insturcted to open the back. correct or clear… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
My H-P Officejet Pro L7500 Has had a paper jam. I have removed,
My H-P Officejet Pro L7500 Has had a paper jam. I have removed, as usual, most of it by carefully removing all I can see with fingers and tweezers. However when piecing the sheet together a peiece abo… read more
Michael Hannigan
Michael Hannigan
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I have a HP Laserjet 4101mfp (Model #C9149A). The feed tray
I have a HP Laserjet 4101mfp (Model #C9149A). The feed tray on top of the printer does not grab the paper. The serial number is: USRGY20614. Is there anything I can do to get it to work?… read more
Freddy M.
Freddy M.
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My hp photosmart c4480 all in one continues to get a paper
My hp photosmart c4480 all in one continues to get a "paper jam" message even after I have followed all the steps found at your website troubleshooting site. The paper feeds easily without the back do… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have an HP1100 LaserJet. When I try to print the paper goes
I have an HP1100 LaserJet. When I try to print the paper goes down and prints about 6 or 7 lines and then the paper jams and has to be pulled out. I opened her up and removed the roller and looked at … read more
Sandeep Pamarati
Sandeep Pamarati
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Bachelor's Degree
1,086 satisfied customers
My PIXMA MP 600 All in one printer keeps showing a paper jammed
My PIXMA MP 600 All in one printer keeps showing a paper jammed screen. There is no obstruction in the front or back feed trays. If I turn off the printer and restart it, I can print one page and then… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor's Degree
755 satisfied customers
My Canon Pixma MP470 printer is not working. The error code
My Canon Pixma MP470 printer is not working. The error code is 6000. Thank you. XXXXX Charlottesville, Va.… read more
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Carl Poersch
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

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Working as tech support specialist with a worldwide computer manufacturer.

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Russell H.

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Andy

Andy

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Md. Sadique

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Handy--Andy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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