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I have just put a new black ink cartridge in my printer and…

Customer Question
I have just put a...
I have just put a new black ink cartridge in my printer and it doesn't print. I put another in and the same thing happened. Is there something wrong with my printer?
Submitted: 8 years ago.Category: Printers
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Answered in 1 minute by:
6/11/2010
Technician: mike6708, Technician replied 8 years ago
mike6708
mike6708, Technician
Category: Printers
Satisfied Customers: 735
Experience: A+ certification
Verified
sounds like the contacts are dirty you need to get a qtip and rubbing alcohol and clean up the contacts make sure its unplugged befor you start and make sure its dry befor you put the ink back in. what type of printer is thismake and model?
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Customer reply replied 8 years ago
HP OfficeJet 5610 All-in-One
Technician: mike6708, Technician replied 8 years ago
if that doesnt work then theres an issue with the carriage and its cheaper to buy a new printer then to get the carriage fixed apparently its a well known issue with these printers. I hate to have to tell you that but thats what i got when i researched it. If you need a new printer do your self a favor and buy a canon or even a lexmark i swear by my canon
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