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Stylus photo R340 will not let me print, keeps coming up no…

Customer Question
Stylus photo R340 will not...
Stylus photo R340 will not let me print, keeps coming up no ink cartridges error message.
Ink cartridges are installed although they are not Epson but they have always worked in the past. When i have previously replaced cartridges it would display these are non genuine Epson cartridges do you want to continue using these, which I would yes and all was fine. How do i get rid of this message to allow me printing.
Thank you John
Submitted: 8 years ago.Category: Printers
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Answered in 2 minutes by:
6/11/2010
Technician: Sowrav D., Engineer replied 8 years ago
Sowrav D.
Sowrav D., Engineer
Category: Printers
Satisfied Customers: 3,147
Experience: Completed Course In Computer Hardware and Printer Repairing
Verified
Hi,
Welcome to Just Answer ,My name isXXXXX will try to help you..

Please remove the cartridges and clean the contacts inside the printer with IP Alcohol and Q-Tips until it is completely clean then re insert the cartridges and check the issue if the problem persist then you may have to replace the print head as it seems to clogged.
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Customer reply replied 8 years ago
Your answer did not work
Technician: Sowrav D., Engineer replied 8 years ago
If the steps did not help then please replace the print head to resolve the issue.
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