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I just installed new ink cartridges (HP brand recommended
I just installed new ink cartridges (HP brand recommended for my printer), but when I push the align function, the printer prints out the report (all blue) and the display says "alignment failed". It … read more
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Josh
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I have replaced my HP printer black cartridge TWICE (HP564
I have replaced my HP printer black cartridge TWICE (HP564 cartridge) it tells me that it see a new cartridge BUT it doesn't print anything in black and when I do "Print Quality Diagnostic" it doesn't… read more
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I put in new ink cartridges yesterday in the printer and
I put in new ink cartridges yesterday in the printer and nothing will print or copy. The paper is blank. … read more
Russell H.
Russell H.
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Photosmart 7515 will not align printer cartridges; all brand
photosmart 7515 will not align printer cartridges; all brand new … read more
Kris R
Kris R
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Hello changed cartridge, black and now orange figure- point at left flashing with message check printer documentation and yellow caution triangle … read more
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I have an HP Photosmart Premium C310a printer. I just
I have an HP Photosmart Premium C310a printer. I just installed new ink cartridges but I now can't get any pages printed. I tried to do an alignment several times and each time I get alignment failed.… read more
Sudipto
Sudipto
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My printer wants to clean the printheads every time it is turned
My printer wants to clean the printheads every time it is turned on. Then it says 'checking device'. It has always done this from the very first day. Usually it stops after a few minutes. I have been … read more
VanMagnus Systems
VanMagnus Systems
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My HP C309a prints fine when I use the print option on my lap
My HP C309a prints fine when I use the print option on my lap top, i.e. printing emails, or something on-line. But when I try to make copies just on my printer the black ink doesn't work. I have repla… read more
Russell H.
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Re: HP L7580 Printer. Two months ago, I had the cyan cartridge
Re: HP L7580 Printer. Two months ago, I had the cyan cartridge refilled. It worked for a week, then got the message that it was the incorrect cartridge, and wouldn't print anything. I wasn't able to t… read more
PCDrMiller
PCDrMiller
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I have a hp photosmart c4680 and have just installed a new
I have a hp photosmart c4680 and have just installed a new ink cartridge. when I try to print, a sign flashes telling me incorrect alignment. I followed the steps ie. the printer printed out the assor… read more
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Sandeep Pamarati
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HP Officejet Pro L7600 series Printer wont print black
HP Officejet Pro L7600 series Printer won't print black ink, but cartridge is filled and relatively new. It printed okay previously, but started to have intermittant smudging problems a few days ago, … read more
Sudipto
Sudipto
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Hi 3310 printer has ink / prints in only green & yellow /
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Russell H.
Russell H.
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I have a C4200 All-in-One printer that has been most satisfactory
I have a C4200 All-in-One printer that has been most satisfactory until today. I needed to install a new color cartridge and did so following the "Basics Gude". Seemed to work well until it was time t… read more
johnson.j
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I have an HP Photosmart C-7280 all-in-one. The black and yellow
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Namzyanzy
Namzyanzy
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My HP Photosmart C7280 All In One SN my785223rx is producing
My HP Photosmart C7280 All In One SN my785223rx is producing Fuzzy and Faded black print. The black ink cartridge was replaced with a new cartridge but the condition did not improve. When I check the … read more
Andy
Andy
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My printer (3310 All-in-One) will not print in black even
My printer (3310 All-in-One) will not print in black even though I have a fairly new cartridge. I tried to align the printer and it failed. I have tried to clean the printheads and that seemed to work… read more
Sandeep Pamarati
Sandeep Pamarati
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I have an HP Photosmart C4280 All-in-one printer. The printer
I have an HP Photosmart C4280 All-in-one printer. The printer has recently been malfunctioning. Approximately every 20 pages the connection between the computer and the printer fails. I have to shut i… read more
Nick
Nick
Bachelor's Degree
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I have an hp Photosmart express printer. Can only print out
I have an hp Photosmart express printer. Can only print out alignment seets - nothing else. Have checked all connections. When alignment sheets are printed out, printer asks me to scan them. BotXXXXX … read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,023 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

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11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

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Md. Sadique

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Sudipto

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Handy--Andy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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