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Robert Preston
Robert Preston, Technician
Category: Printers
Satisfied Customers: 9561
Experience:  5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices
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I have a Canon MP490 printer, prints only black and white

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I have a Canon MP490 printer, prints only black and white pictures. using window vista,
unable to get correct setting for printer. request assistant. Thank you.

Hello Sir or Madam,

Welcome to JustAnswer Printers & Office. I will be happy to help you with your problem today.

Have you tried uninstalling the printer, restarting the computer and then reinstalling it?

Robert Preston
Robert Preston and 5 other Printers Specialists are ready to help you