Please do this and let me know :
1.With the printer
powered off but connected to a power source,
press the Power
button while pressing and holding the Stop/ Reset button.
2.When the Power
is lit, press the Stop/Reset button two times
while pressing and holding the Power
3.When releasing the Power
button and the Stop / Reset button (regardless of order), the printer
will move into a service mode. (Waiting for menu selection)
4.When the on/off lights in green, press the Stop/Reset button the
specified number of time(s) according to the function listed in the table below.
(Each time the Stop/Reset button is pressed, the LED lights alternately in orange
and green, starting with orange.)note: press 4 times for waste ink counter reset.
The number of the Reset button pressing LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print (auto teste)
2 times Green EEPROM print (dados da EEPROM)
3 times Orange EEPROM reset (EEPROM reset)
4 times Green Waste ink counter reset (Absorvente reset)
5.Turn off the printer.( it must be turn off) then turn it on again.
Let me know
If this helped, please click "ACCEPT".
Positive Feedback and BONUS are always appreciated.